SiteLink Web Edition logo

SiteLink Web Edition

by SiteLink · Since 1996
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ActiveCloud
Quick facts
VendorSiteLink
Year launched1996
StatusActive
LocationRaleigh, North Carolina, USA
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About SiteLink Web Edition

SiteLink Web Edition is a cloud-based management software for single and multi-store self-storage operators. It provides tools for online payments, reservations, rentals, electronic signatures, reporting, and multi-store management.

SiteLink Web Edition is a comprehensive, cloud-based management software designed for the self-storage industry. It caters to both single-store and large multi-store operators, offering a suite of tools to automate and streamline facility operations. Core features include online rentals and payments, integrated payment processing via SiteLink Merchant Services, and real-time reporting accessible from any device. The platform includes SiteLink eSign™ for paperless document management and electronic signatures at no extra cost. A key component is SiteLink myHub, a browser-based interface that allows managers to operate the system from tablets, smartphones, PCs, or Macs. The software also features a robust API and a marketplace of over 60 integrated partners for services like websites, call centers, and gate access systems. While pricing is not publicly listed and requires a demo request, the platform provides extensive training resources, including videos and webinars. Support is available via phone and a community forum.

Pros & Cons

Pros
  • Cloud-based platform with a browser-based version (myHub) allows for management from any device.
  • Includes a free electronic signature feature (eSign) for paperless lease management.
  • Offers robust multi-store management capabilities through its Corporate Control Center.
  • Provides an extensive marketplace of over 60 integrated third-party technology partners.
  • Features comprehensive reporting and accounting tools for financial analysis and control.
Cons
  • Pricing is not publicly available on the website and requires requesting a demo.
  • The primary software is a Windows client, while full functionality on Mac and other devices relies on the browser-based myHub.

Features

Key features

Online Payments, Reservations & Rentals

Allows tenants to pay, reserve, and rent units online 24/7 from any device.

SiteLink eSign™

Captures legally binding electronic signatures and stores leases, insurance forms, and other documents electronically at no additional cost.

Multi-Store Management

The Corporate Control Center enables central management of reservations, tenants, rates, and reporting across multiple locations.

Real-Time Reporting

Access real-time reports on any computer, smartphone, or tablet, with options to view, print, and email in various formats.

SiteLink myHub

A browser-based version of the software that runs on tablets, smartphones, PCs, and Macs for management from anywhere.

Integrated Payment Processing

SiteLink Merchant Services offers integrated credit card and ACH payment processing to reduce errors and streamline reconciliation.

API & Marketplace

Integrates with a wide range of third-party technology partners for services like call centers, websites, and gate systems.

Revenue Management

The Price Optimizer tool helps create business rules for changing unit and tenant rates to maximize profit.

Lead Management

Automatically captures leads from websites and listing services, with follow-up reminders to convert more inquiries into rentals.

Additional features

Interactive Property Map

Provides a visual, bird's-eye-view of the facility for daily operations like move-ins, payments, and transfers.

TOTAL Accounting

Offers financial reporting, integrations with accounting software, financial controls, and auditing capabilities.

Gate System Integration

Connects with leading access control systems for managing facility access.

Tenant Notifications

Automates communication with tenants via text messaging, HTML emails, and custom letters.

LeadAlert™

Provides an automated phone call reminder to staff for immediate follow-up on internet leads.

eFile Management

Enables a paperless office by electronically storing leases and other documents.

TeleTracker Phone Integration

Measures the effectiveness of marketing by tracking phone call sources.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
1
Interface languages
Billing currencies

Interface languages

English

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