About Skilljar Customer Education

Skilljar Customer Education is a learning management system (LMS) from Skilljar that focuses on customer education programs. It provides course creation tools, analytics and reporting features, and user engagement tracking so organizations can effectively train their customers, partners, and team members. With Skilljar, businesses can create tailored learning paths to ensure users become proficient in their products. The platform supports integrations with various software tools and provides customer support resources to assist users throughout the learning process. Key capabilities: course creation tools analytics and reporting user engagement tracking integrations customer support Best for: organizations that need to educate their customers and partners on product usage.

Skilljar Customer Education Details

Vendor
Skilljar
Year Launched
2013
Location
113 Cherry Street, Suite # 29434, Seattle, Washington 98104-2205, US
Deployment
cloud, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Dutch, Italian, Japanese, Chinese (Simplified), Chinese (Traditional), Korean
Users
Customer Education Managers, Learning and Development Teams, Customer Success Teams, Marketing Teams, Product Managers, Partner Enablement Teams, Sales Enablement Teams, Training and Certification Managers
Industries Served
Software as a Service (SaaS), Technology, Healthcare, Telecommunications, Financial Services, Manufacturing, Education, Government, Professional Services
Tags
Customer Success, Customer Training, Customer Engagement, Customer Satisfaction, Learning Experience Platform, Learning Management System, Onboarding, Training.

Skilljar Customer Education's In-App Market Place

Does Skilljar Customer Education have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Jpy (¥), Cad (C$), Chf (Fr), Cny (¥), Sek (kr), Nzd (NZ$), Mxn (Mex$), Sgd (S$), Hkd (HK$), Ils (₪), Rub (₽), Krw (₩), Try (₺), Inr (₹), Brl (R$), Zar (R), Thb (฿), Nok (kr), Dkk (kr).

Pros & Cons

  • Focus on Customer Education: Designed specifically for training customers, leading to better onboarding and adoption.
  • Personalized Learning Experiences: Creates engaging and tailored academies for users.
  • Strong Integrations: Seamlessly connects with key business tools like Salesforce and Gainsight.
  • Monetization Capabilities: Offers flexible options to generate revenue through training.
  • Robust Reporting & Analytics: Provides insights into training effectiveness and learner engagement.
  • Customizable & Brandable: Allows for a fully branded learning environment.
  • Supports Certifications: Enables the creation and management of various certification types.
  • External LMS Focus: Primarily built for external (customer) training, might have limitations for internal employee training needs.
  • Potential Complexity: The wide range of features and customization options might require a learning curve to fully utilize.
  • Pricing (Not Explicitly Stated): Without specific pricing details, it's hard to assess affordability for different business sizes.
  • Reliance on Integrations: Some features and benefits are heavily dependent on successful integrations with other platforms.

Skilljar Customer Education's Support Options

Chatbot

Available

Skilljar Customer Education's Alternatives