About Skilljar Customer Education
Skilljar Customer Education is a learning management system (LMS) from Skilljar that focuses on customer education programs. It provides course creation tools, analytics and reporting features, and user engagement tracking so organizations can effectively train their customers, partners, and team members. With Skilljar, businesses can create tailored learning paths to ensure users become proficient in their products. The platform supports integrations with various software tools and provides customer support resources to assist users throughout the learning process. Key capabilities: course creation tools analytics and reporting user engagement tracking integrations customer support Best for: organizations that need to educate their customers and partners on product usage.
Skilljar Customer Education is a robust learning management system (LMS) designed specifically to help organizations educate, onboard, and retain customers, partners, and internal teams through scalable online training. Its core objective is to improve customer success and product adoption by delivering structured, trackable learning experiences. Skilljar empowers companies to build customized training portals with multimedia-rich content, user assessments, certifications, and robust analytics. By aligning customer education with business goals, it allows teams to increase engagement, drive down support costs, and boost customer satisfaction. The platform is well-suited for customer education managers, training and certification teams, as well as product and sales enablement roles. The user interface of Skilljar is clean and professional, designed to ensure ease of navigation for both administrators and learners. The learner-facing interface is highly customizable, enabling brands to deliver white-labeled training experiences that reflect their identity. From the administrative side, course creation and content uploading are intuitive, thanks to Skilljar’s drag-and-drop builder and clear course structure settings. Organizing modules, uploading video or SCORM files, and setting up assessments can all be done with minimal technical know-how.
Pros & Cons
- Focus on Customer Education: Designed specifically for training customers, leading to better onboarding and adoption.
- Personalized Learning Experiences: Creates engaging and tailored academies for users.
- Strong Integrations: Seamlessly connects with key business tools like Salesforce and Gainsight.
- Monetization Capabilities: Offers flexible options to generate revenue through training.
- Robust Reporting & Analytics: Provides insights into training effectiveness and learner engagement.
- Customizable & Brandable: Allows for a fully branded learning environment.
- Supports Certifications: Enables the creation and management of various certification types.
- External LMS Focus: Primarily built for external (customer) training, might have limitations for internal employee training needs.
- Potential Complexity: The wide range of features and customization options might require a learning curve to fully utilize.
- Pricing (Not Explicitly Stated): Without specific pricing details, it's hard to assess affordability for different business sizes.
- Reliance on Integrations: Some features and benefits are heavily dependent on successful integrations with other platforms.
Features
Key features
Transforms courses into polished, branded learning environments tailored to individual learners.
Specifically designed to drive faster onboarding and increased product adoption.
Allows training data to be synced with Salesforce contacts and accounts for better insights.
Enables automatic enrollment of learners in certification exams.
Offers various pricing models for training content (courses, paths, subscriptions, credits) with payment and Salesforce integrations.
Provides analytics and Salesforce integration to link training activities with key business metrics like NPS, adoption, and retention.
Offers extensive customization options for the look and feel of the learning platform.
Supports issuing completion certificates, proctored exams, and accredited certifications with integration to professional credentialing platforms.
Connects with a wide range of essential business systems beyond Salesforce (e.g., Gainsight, Google Analytics, Zoom, Zendesk).
Provides detailed analytics on learner engagement and program performance, with benchmarking capabilities.
Additional features
Enables the creation of tailored learning journeys for different customer segments.
Supports various training formats, from quick tips to live sessions.
Ability to create and manage certification programs.
Supports Stripe and PayPal for processing payments.
Options to tailor the visual design of the Academy.
Ability to manage learner access (gated or public).
For a seamless user login experience.
For recognizing the completion of courses.
For secure and verified assessments.
For offering industry-recognized credentials.
For issuing and managing digital credentials.
For proctoring online exams.
For flexible purchasing options.
For custom integrations and data management.
With Salesforce, Gainsight, Google Analytics, Zoom, Webex, GoTo, and Zendesk.
On enrollments and engagement.
Compare program performance against other Skilljar customers.
Ability to tailor and export data.
To align training outcomes with business goals within Salesforce.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Skilljar Customer Education
Skilljar Customer Education is a learning management system (LMS) from Skilljar that focuses on customer education programs. It provides course creation tools, analytics and reporting features, and user engagement tracking so organizations can effectively train their customers, partners, and team members. With Skilljar, businesses can create tailored learning paths to ensure users become proficient in their products. The platform supports integrations with various software tools and provides customer support resources to assist users throughout the learning process. Key capabilities: course creation tools analytics and reporting user engagement tracking integrations customer support Best for: organizations that need to educate their customers and partners on product usage.
Skilljar Customer Education Details
Skilljar Customer Education's In-App Market Place
Does Skilljar Customer Education have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Jpy (¥), Cad (C$), Chf (Fr), Cny (¥), Sek (kr), Nzd (NZ$), Mxn (Mex$), Sgd (S$), Hkd (HK$), Ils (₪), Rub (₽), Krw (₩), Try (₺), Inr (₹), Brl (R$), Zar (R), Thb (฿), Nok (kr), Dkk (kr).
Pros & Cons
- Focus on Customer Education: Designed specifically for training customers, leading to better onboarding and adoption.
- Personalized Learning Experiences: Creates engaging and tailored academies for users.
- Strong Integrations: Seamlessly connects with key business tools like Salesforce and Gainsight.
- Monetization Capabilities: Offers flexible options to generate revenue through training.
- Robust Reporting & Analytics: Provides insights into training effectiveness and learner engagement.
- Customizable & Brandable: Allows for a fully branded learning environment.
- Supports Certifications: Enables the creation and management of various certification types.
- External LMS Focus: Primarily built for external (customer) training, might have limitations for internal employee training needs.
- Potential Complexity: The wide range of features and customization options might require a learning curve to fully utilize.
- Pricing (Not Explicitly Stated): Without specific pricing details, it's hard to assess affordability for different business sizes.
- Reliance on Integrations: Some features and benefits are heavily dependent on successful integrations with other platforms.
Skilljar Customer Education's Support Options
Email Address
marketing@skilljar.comContact
+1 (206) 620-3721Documentation
https://api.skilljar.com/docs/Chatbot
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