SkySwitch logo

SkySwitch

by SkySwitch · Since 2013
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Active1+ countriesCloud
Quick facts
VendorSkySwitch
Year launched2013
StatusActive
LocationSkySwitch Arbor Crest I, 751 Arbor Way, Suite #150, Blue Bell, PA 19422
Countries served1+
Languages1
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About SkySwitch

SkySwitch is a UCaaS platform from SkySwitch that provides a white-label communication solution for Managed Service Providers (MSPs), System Integrators, Interconnects, Value-Added Resellers (VARs), and similar providers. It includes features such as case studies, data sheets, and analyst reports to help partners effectively market the platform as their own. The platform supports business growth with its reliable infrastructure and a proven track record, as highlighted by case studies of successful implementations. Additionally, webinars offer insight into best practices and strategies for using the platform. Key capabilities: white-label branding reliable reliability extensive documentation case study insights webinar resources Best for: MSPs and providers that need a customizable UCaaS solution to improve their service offerings.

SkySwitch is a comprehensive white-label Unified Communications as a Service (UCaaS) platform designed to empower Managed Service Providers (MSPs), System Integrators (SIs), Interconnects, Value-Added Resellers (VARs), and similar providers. It empowers these resellers to offer a comprehensive suite of communication and collaboration tools under their own brand, enabling them to capture recurring revenue and expand their service offerings. While specific details about the user interface are limited due to its white-label nature, it's generally understood to be web-based and accessible from various devices. Reviews suggest a user-friendly experience for resellers familiar with cloud-based platforms. SkySwitch boasts a robust feature set, including core UCaaS functionalities like voice calling, video conferencing, instant messaging, call recording, voicemail to email, and faxing. It also offers advanced features such as contact center functionality, business SMS, video collaboration, mobile and desktop softphone applications, and a quoting and billing tool. The platform's customization capabilities allow resellers to tailor the solution to their specific client needs. Additionally, its integration with over 130 popular applications and platforms enhances its versatility and streamline workflows.

Pros & Cons

Pros
  • Stable and dependable platform.
  • Excellent customer support and personal attention to resellers.
  • Reliable and smooth implementation with continuous product improvements.
  • Competitive pricing with flexible features for various business needs.
  • Easy to use with a rich feature set, especially for telecom and IT services.
Cons
  • Slower rollout of new features compared to other providers.
  • Reporting features could be more robust and detailed.
  • Web interface is somewhat outdated and confusing for basic users.
  • Limited video call solutions.
  • Innovation and new releases can move slowly due to the need for testing with third-party integrations.

Features

Key features

1. White-label platform for resellers
2. Voice, video, and messaging consolidation
3. Fraud protection and security tools
4. API integration with over 130 apps
5. Business SMS and virtual fax
6. Contact center tools
7. Cloud-based deployment
8. Customizable solutions for resellers

Additional features

1. Voice and Video Communication
2. Messaging & Collaboration Tools
3. Business SMS
4. Virtual Fax
5. Contact Center
6. API Integrations
7. QoS (Quality of Service) Monitor
8. Microsoft Teams Connector
9. Mobile/Desktop Softphone
10. Billing and Quoting Tools
11. Fraud Protection and Management Tools
12. Streamlined platform migration
13. Exclusive Store for reseller tools and products

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUBBTC

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