About Smart Agent
SMART AGENT by Viha IT Services is an insurance-focused software platform designed to help insurance agents, brokers, and agencies manage their daily operations more efficiently.
Smart Agent Details
Vendor
Viha IT Services
Year Launched
2013
Location
F-2, Tirupati Complex, Majura Gate, Surat - 395001, Gujarat, India.
Deployment
cloud, android, web browser
Training Options
videos, live online, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Japanese, Chinese
Users
Insurance Agents, Insurance Brokers, Insurance Underwriters, Insurance Claims Adjusters, Insurance Policyholders.
Industries Served
Insurance, Finance, Healthcare
Tags
Insurance Policy, Insurance, ServiceNow, Smart Agent
Smart Agent's In-App Market Place
Does Smart Agent have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CHF (Fr), CNY (¥), SEK (kr)
Pros & Cons
- It finally gets agents off messy Excel sheets and into a much safer, organized digital system.
- The interface is actually easy to navigate, so you don't need a tech degree to use it.
- Automating the "hey, your payment is due" texts saves a massive amount of manual follow-up time.
- Having a mobile app means you can check a client's policy details while you're out meeting them.
- It’s built specifically for small agencies who usually get ignored by the big, expensive software companies.
- The website looks a bit dated, which might make some users worry about how modern the tech is.
- It seems very focused on SMS, but there’s no mention of WhatsApp integration which most people use now.
- There isn't much info on how it handles complex claims or specific multi-layered insurance products.
- Outside of the captcha, the specific "high security" details like encryption standards aren't really explained.
- The software is very focused on the Indian market, which might limit its use for international agents.
Smart Agent's Support Options
Email Address
info@vihaitservices.comContact
+91 75730 57113