SMART logo

SMART

by SMART · Since 1996
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ActiveAvailable globallyCloud
Quick facts
VendorSMART
Year launched1996
StatusActive
Location1400 S. Raney St Effingham, IL 62401, US
Countries servedGlobal
Languages10
Integrations
Free tier
Free trial
Contact salesYES

About SMART

SMART is a service management and route tracking software from SMART that helps organize business operations. It provides SMART Service, SMART Amusements, and SMART ATM functionalities so businesses can manage their processes more effectively. This software is designed for various industries, ensuring tailored solutions to meet specific needs. With capabilities that include route tracking, service management, and product integration, SMART helps improve operational efficiency and data visibility. Businesses can utilize SMART to consolidate management tasks and focus on growth. Key capabilities: SMART Service SMART Amusements SMART ATM route tracking product integration Best for: businesses that need effective service management and route tracking solutions.

SMART Software is a comprehensive service management and route tracking platform designed to streamline operations across diverse industries. The software enables businesses to manage service issues, track technician routes, monitor inventory, and maintain vehicle fleets, all from a centralized system. With its integrated mobile application, SMART empowers managers and field staff to access critical data in real time from any device, facilitating on-the-go decision-making and operational oversight. Its vault cash forecasting system provides unique tools for financial planning and operational efficiency, helping companies predict and manage cash flow more accurately than conventional ATM or processor software. SMART also includes robust CRM capabilities, allowing businesses to manage customers, vendors, and sales prospects seamlessly. By providing detailed reporting, analytics, and loss prevention features, SMART reduces human error and ensures compliance with internal protocols. The platform supports revenue growth by optimizing workflows, increasing efficiency, and providing insights into performance trends. Its focus on superior customer service, including on-site training and unlimited support, ensures that businesses can fully leverage the platform’s capabilities.

Pros & Cons

What users like
  • +Centralized management of services, routes, inventory, and finances increases efficiency.
  • +Mobile accessibility keeps field staff and managers constantly connected anytime, anywhere.
  • +Integrated CRM improves relationships with customers, vendors, and key business partners.
  • +Loss prevention features help reduce human errors across operations and workflows.
  • +Enhances revenue growth while boosting overall operational efficiency and productivity consistently.
What users flag
  • Initial training may be required for full software functionality adoption smoothly.
  • Advanced reporting and forecasting features might need additional configuration before proper use.
  • Customization for specific industries could increase initial setup and implementation time.
  • Cloud or device dependency requires stable internet for real-time tracking functionality.
  • Mobile app performance can vary depending on device type and system version.

Features

Key features

Route Tracking
Monitors technician routes in real time to optimize travel and reduce delays.
Service Management
Manages tickets, work orders, and service requests efficiently.
Vault Cash Forecasting
Provides predictive cash flow and operational financial insights.
Inventory Management
Tracks stock levels, orders, and usage to avoid shortages.
Mobile App Access
Enables full operational control from any device, anywhere.
Loss Prevention
Implements checks and balances to reduce human error.
CRM Integration
Manages customers, vendors, and sales prospects in a centralized system.

Additional features

Route Tracking
Real-time monitoring of technician or employee routes for efficiency.
Service Issue Tracking
Logs and manages service requests and ticket resolution.
Vault Cash Forecasting
Predicts cash flow needs and optimizes financial planning.
Inventory Control
Tracks inventory and usage to maintain adequate stock.
Vehicle Maintenance Tracking
Monitors fleet maintenance schedules and records.
Revenue Optimization Tools
Streamlines operations to increase business profitability.
Integrated CRM
Centralizes customer, vendor, and prospect data for better relationship management.
Mobile App Management
Access full operational data remotely via iOS and Android devices.
Reporting & Analytics
Generates in-depth reports for business performance and operational insights.
On-Site Training & Support
Provides unlimited customer support and staff training for seamless adoption.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
18
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇷🇺RUB🇮🇳INR🇲🇽MXN🇧🇷BRL🇰🇷KRW🇸🇬SGD🇭🇰HKD🇿🇦ZAR🇨🇭CHF🇸🇪SEK🇳🇿NZD

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