Smart Event Manager logo

Smart Event Manager

by Voorraedt · Since 2000
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ActiveAvailable globallyCloud
Quick facts
VendorVoorraedt
Year launched2000
StatusActive
LocationReaalhof 138 8232 VS, Lelystad
Countries servedGlobal
Languages3
Integrations18+
Free tier
Free trial
Contact salesYES

About Smart Event Manager

Smart Event Manager is a management software from Voorraedt that supports event planning. It provides reservations, invoices, management information, online reservation, and staff planning so event organizers can efficiently manage their operations. This software is designed to simplify the logistics involved in planning and executing events, allowing users to focus on delivering a successful use. Trusted by more than 1,000 locations, Smart Event Manager offers reliable functionalities for various organizational needs. Key capabilities: reservations invoices management information online reservation staff planning Best for: event planners and managers that need a comprehensive solution for organizing and executing events.

Smart Event Manager (SEM) is an intuitive, web-based event management software designed to simplify and streamline the complete process of event organization. Developed by Voorraedt, a trusted Dutch company with over 25 years of experience, SEM provides a centralized platform that integrates relationship management, event planning, communication, and financial administration for event professionals. The software enables businesses to automate administrative tasks such as quotations, confirmations, and invoicing, allowing users to focus on delivering outstanding guest experiences. Trusted by over 1,000 venues in the Netherlands—including major clients like Johan Cruijff Arena, Burgers’ Zoo, and Oceandiva—Smart Event Manager ensures operational efficiency and consistency across multi-location event operations. Its scalable packages (Essentials, Premium, and Enterprise) make it suitable for small startups, mid-sized venues, and large-scale event organizations. With additional modules for staff scheduling, online booking, and approval management, SEM offers an all-in-one digital solution that grows alongside your business. By centralizing communication, enhancing transparency, and improving data accuracy, Smart Event Manager empowers event professionals to manage complex logistics effortlessly and provide seamless event experiences to clients and guests alike.

Pros & Cons

What users like
  • +Centralized system efficiently manages all event operations within one platform.
  • +User-friendly interface simplifies implementation and adoption across various teams.
  • +Strong CRM integration combined with comprehensive financial management capabilities.
  • +Flexible, scalable pricing plans accommodate businesses of differing operational sizes.
  • +Trusted by major venues and hospitality organizations for reliable event management.
What users flag
  • Large global enterprises may require extensive customization for complete scalability.
  • Interface language support restricted, offering limited multilingual configuration options.
  • Integration setup processes may demand technical expertise or IT support.

Features

Key features

Centralized Event Management – Integrates all event processes, from booking to billing, in one digital environment for easy oversight.
Quotation and Invoicing Automation – Simplifies administrative tasks by generating quick, accurate quotes and invoices.
Customer Relationship Management (CRM) – Stores and manages client information, ensuring better communication and long-term relationships.
Staff Planning and Scheduling – Organizes team assignments efficiently, ensuring adequate staffing for each event.
Online Reservation System – Enables clients to make bookings or approve proposals digitally, enhancing convenience.
Real-Time Reporting and Insights – Provides clear data visualization for performance tracking and process improvement.
User-Friendly Interface – Designed with simplicity in mind, making it easy for new employees to learn and operate.

Additional features

Event Process Automation – Streamlines end-to-end operations including reservations, scheduling, and financial handling.
CRM Integration – Maintains a unified client database to enhance customer engagement and service quality.
Quotation and Confirmation Management – Allows the quick creation of uniform proposals and confirmations across locations.
Invoicing and Financial Tracking – Tracks all billing activities and payments within the platform for transparency.
Staff Planning Module – Supports staff scheduling and task management to ensure event readiness.
Online Reservation Portal – Clients can make table or event bookings directly online.
Approval Workflow – Streamlines internal approvals for reservations and changes to avoid delays.
Reporting and Analytics – Generates real-time insights on sales, performance, and operational efficiency.
Multi-location Management – Ideal for organizations operating multiple venues under a single account.
Scalable Packages – Offers tiered plans (Essentials, Premium, Enterprise) for flexibility as organizations grow.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
10
Billing currencies

Interface languages

EnglishGermanDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇲🇽MXN

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