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Smart Hotel Online

by 11-Infotech System · Since 1998
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ActiveAvailable globallyCloud
Quick facts
Vendor11-Infotech System
Year launched1998
StatusActive
Location9/3 Soi Ratchadapisek 18 Ratchadapisek Rd., Huay Kwang Bangkok 10310 Thailand.
Countries servedGlobal
Languages12
Integrations
Free tier
Free trial
Contact salesYES

About Smart Hotel Online

INFOTECH HOTELBOX is a hotel reservation software from 11-Infotech System that supports the travel industry. It combines features such as Our Services, Our Activities, Our Team, Contact Us, and Rate Parity Support so that users can manage reservations effectively. With Rate Parity Support, the software ensures consistent pricing across different platforms, helping to maintain competitiveness. The platform is designed to assist hoteliers in handling various aspects of their operations while providing clear communication with customers. Key capabilities: Our Services Our Activities Our Team Contact Us Rate Parity Support Best for: hotel operators that need efficient reservation management and consistent pricing strategies.

INFOTECH HOTELBOX is an advanced hotel reservation system developed by 11-Infotech, designed to streamline hotel management and maximize room sales. The software offers a comprehensive suite of tools for managing reservations, room allotments, and guest services, providing hoteliers with the flexibility to adjust and operate reservations in real-time, 24/7. The platform is known for its user-friendly interface, which allows hotel staff to navigate and utilize its features quickly, reducing the learning curve and enhancing operational efficiency. The system supports a wide array of integrations with third-party software, such as payment gateways and property management systems, ensuring a seamless experience for hotel managers. INFOTECH HOTELBOX is compatible with various operating systems and devices, ensuring that hotel operations can run smoothly whether on desktop or mobile. The software also supports multi-currency and multi-language functionalities, allowing hotels to cater to an international clientele, making it a truly global solution for hotel management. One of the standout features of INFOTECH HOTELBOX is its flexibility in room booking management. It allows for multi-room bookings, enabling guests to reserve multiple room categories in one transaction.

Pros & Cons

What users like
  • +Low booking charges and ability to connect to multiple B2B travel agents.
  • +Booking engine supports multi-promotions like bonus free nights, long stay discounts, etc.
  • +User-friendly interface for booking and reservation management.
  • +Good customer service and support.
What users flag
  • Slow page loading due to TripAdvisor badge insertion.
  • TripAdvisor star always displayed.
  • Some features are not very intuitive.

Features

Key features

B2B Hotel Rates Support
Distributes special agent contract rates to business partners, streamlining the pricing process for agencies.
Rate Parity Support
Guarantees consistent pricing across different online platforms, ensuring no discrepancies in pricing.
Multi-Room Booking
Allows customers to book multiple room categories in a single reservation, enhancing convenience and flexibility.
Up-Selling Opportunities
Enables hotels to offer additional services like dinners, transfers, and more to increase revenue per guest.
Direct API Support
Facilitates seamless integration with other systems, ensuring a cohesive operation.
User-Friendly Interface
An intuitive, easy-to-use interface designed for quick adoption and minimal training time.
Promotion Support
Manages various promotional offers, helping you market your hotel more effectively.
Multi-Language Support
Supports multiple languages, helping hotels serve an international clientele.
Multi-Currency Transactions
Allows for transactions in different currencies, making it easier to cater to international guests.
Instant Confirmation
Provides immediate booking confirmations, ensuring guest satisfaction and streamlining the reservation process.
Branded Booking Process
Ensures bookings are processed under your hotel's domain, maintaining brand consistency.
Flexible Cancellation Policies
Offers different cancellation policies based on time periods, giving customers flexibility and reducing cancellations.
Advanced MIS Reports
Delivers detailed management reports, offering valuable insights for hotel management.
Real-Time E-Payment
Integrates with online payment systems to facilitate secure and immediate transactions.

Additional features

HIC (Hotel Intelligent Control)
Manage property details and set up room allotment controls efficiently in one place.
SRM (Smart Rez Management)
Simplifies the reservation process, allowing easy room status management and automatic document generation.
SIG (Smart Internet Gateway)
Enables direct bookings through the hotel’s website, providing instant confirmations and email notifications.
B2B Hotel Rates Support
Distributes agent contract rates to business partners.
Rate Parity Support
Ensures consistent pricing across all platforms.
Multi-Room Booking
Allows booking multiple room categories within one reservation.
Up-Selling Opportunities
Enables additional services such as dinners, transfers, and more for revenue growth.
Direct API Support
Seamlessly integrates with other systems for streamlined operations.
User-Friendly Interface
Provides a simple, reliable, and fast interface for hotel staff.
Promotion Support
Manages hotel promotions and offers.
Multi-Language Support
Accessible in various languages to reach international customers.
Multi-Currency Transactions
Supports multiple currencies for a global audience.
Instant Confirmation
Immediate confirmation for customers after booking.
Branded Booking Process
Bookings are processed under the hotel’s domain name.
Flexible Cancellation Policies
Offers various cancellation options to suit different needs.
Advanced MIS Reports
Provides management information for better decision-making.
Real-Time E-Payment
Real-time online payment processing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW

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