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About Smart IP&O

Smart IP&O is a planning and operations software from Smart Software that provides tools for inventory management, demand forecasting, and supply chain improvement. It combines advanced analytics, user-friendly dashboards, and real-time data integration so organizations can make informed decisions. This platform supports collaboration across teams, helping to synchronize supply and demand effectively. Smart IP&O is designed to assist businesses of various sizes in managing their inventory levels and improving forecasting accuracy. Key capabilities: inventory tracking demand planning supply chain visibility reporting and analysis user collaboration Best for: supply chain managers and operations teams that need effective planning and operational insights.

Smart IP&O Details

Vendor
Smart Software
Year Launched
1981
Location
4 Hill Rd, Belmont, MA 02478
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, Dutch
Users
Management Teams, Planning Teams, Supply Chain Managers, Inventory Managers, ERP Users
Industries Served
Transit, Utilities, Manufacturing, Distribution, MRO (Maintenance, Repair, and Operations), Aftermarket Spare Parts
Tags
Business Performance Management, Inventory Management, MRP, Risk Management, Sales Forecasting, Strategic Planning, Supply Chain Management.

Smart IP&O's In-App Market Place

Does Smart IP&O have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CNY (¥), INR (₹), RUB (₽).

Pros & Cons

  • Strong Forecasting Capabilities: The software is praised for its ability to improve forecast accuracy, particularly for businesses with complex demand patterns or high-mix, low-volume products. It can automatically select appropriate forecasting methods based on trends.
  • ERP Integration: Seamless integration with ERP systems (like Epicor, NetSuite, etc.) is a major advantage, eliminating the need for separate data entry and database management. This provides access to granular data for sophisticated analysis.
  • Customization and Flexibility: The software can be customized to meet specific business needs, including data presentation and workflows. The "implement one, implemented for all" approach allows companies to start with core modules and add more as needed without incurring additional implementation costs.
  • Improved Inventory Management: Users report better inventory positions, improved alignment with customer demand, and increased inventory turns.
  • Enhanced Collaboration: The software facilitates communication and collaboration between sales and supply chain teams, leading to better forecast accuracy and stronger customer relationships.
  • Excellent Customer Support: Smart Software's customer support is consistently rated highly, with reviewers praising their responsiveness, helpfulness, and willingness to customize the software.
  • Scalability: The platform is designed to be scalable, accommodating businesses of different sizes and complexities.
  • Data Presentation: The software offers flexible data presentation in both text and graphical formats, providing key insights into past usage.
  • Initial Setup and Customization Time: Setting up and customizing the software to match specific business requirements can take time and require some effort.
  • Complexity of Advanced Functions: Some of the more advanced functions may require assistance from Smart Software's support team to implement.
  • Dependence on ERP Data Quality: The software's effectiveness relies on the quality of data from the integrated ERP system. Data inaccuracies in the ERP can impact the accuracy of forecasts and other analyses.
  • Difficulty Forecasting New or Zero Demand Items: One user specifically mentioned struggling with forecasting new or zero-demand items, requiring assistance from the Smart team.
  • Lack of ABC Stratification (Specific Feature Request): One user requested ABC stratification functionality (categorizing inventory based on value), which was not available at the time of their review.

Smart IP&O's Support Options

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