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smartcrowds

by SmartCrowds · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorSmartCrowds
Year launched2015
StatusActive
Location50 George Square, Glasgow, Scotland G2 1EH, GB
Countries servedGlobal
Languages3
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About smartcrowds

SmartCrowds by SmartCrowds is an idea management and crowdsourcing platform designed to help organizations harness collective intelligence from employees, customers, and external stakeholders.

SmartCrowds by SmartCrowds is an idea management and crowdsourcing platform designed to help organizations harness collective intelligence from employees, customers, and external stakeholders. Positioned within the idea management category, the software focuses on structured innovation campaigns, collaborative problem-solving, and transparent evaluation processes. Its primary purpose is to create an engaging digital environment where ideas can be submitted, refined, voted on, and implemented systematically. Key features typically include campaign creation tools, idea submission portals, voting and commenting systems, evaluation workflows, and performance analytics dashboards. Overall, SmartCrowds provides a structured and collaborative approach to idea management, supporting organizations committed to leveraging collective intelligence for continuous improvement.

Pros & Cons

Pros
  • The 10x ROI guarantee takes the financial risk out of trying a new engagement platform.
  • By letting staff drive the agenda, you get much higher buy-in than traditional "suggestion box" methods.
  • You can actually start collecting ideas on day one thanks to the pre-built templates.
  • It connects "listening" to "doing," so employees don't feel like their feedback is going into a black hole.
  • The software focuses heavily on measurable savings and income, making the business case easy for leadership.
Cons
  • Small teams might find a "10x ROI" target difficult to track or achieve without significant scale.
  • The platform’s effectiveness relies entirely on your employees actually wanting to participate and share their thoughts.
  • With four different modules, there might be a learning curve to get everyone comfortable using the full suite.
  • It seems heavily focused on internal ideas, which might overlook broader external market trends or expert data.
  • Success requires a management team that is truly ready to act on—not just listen to—employee suggestions.

Features

Key features

Employee-Led Problem Solving

Empowers staff to collectively identify organizational challenges and collaborate on specific solutions rather than following top-down mandates.

10x ROI Guarantee

Offers a unique financial promise to refund the investment if the platform doesn't generate ten times its cost in income or savings.

Out-of-the-Box Challenge Templates

Provides pre-configured templates and forms that allow organizations to launch idea-crowdsourcing campaigns immediately upon setup.

Standardized Evaluation Metrics

Includes built-in systems to objectively measure and rank the potential impact of submitted ideas.

Continuous Innovation Cycle

Creates a self-sustaining loop where employee listening leads directly to actionable improvements and documented organizational growth.

Additional features

smartcrowds SURVEYS

Tools designed to collect structured feedback and data from across the workforce.

smartcrowds LISTENING

A dedicated module for gathering ongoing employee sentiments and identifying real-time workplace issues.

smartcrowds IDEAS

A collaborative platform where users can submit, develop, and refine innovative solutions to business challenges.

smartcrowds IMPACT

A tracking feature used to monitor the results and measurable benefits of implemented ideas.

Idea Evaluation Metrics

Systems used to weigh the viability and value of different suggestions during the selection process.

Ready-Made Idea Forms

Simplified digital forms that make it easy for employees and customers to submit their thoughts instantly.

Customer Crowdsourcing

Extends the idea-gathering capabilities beyond internal staff to include external feedback from the customer base.

Performance Demos

Provides guided walkthroughs and downloads to help users understand the specific utility of each module.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇪SEK🇳🇿NZD🇲🇽MXN

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