SmartHOTEL Channel Manager logo

SmartHOTEL Channel Manager

by SmartHOTEL · Since 2007
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ActiveAvailable globallyCloud
Quick facts
VendorSmartHOTEL
Year launched2007
StatusActive
LocationOrteliuslaan 19, 3528 BA, Utrecht, Netherlands
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About SmartHOTEL Channel Manager

SmartHOTEL Channel Manager is a management software from SmartHOTEL that provides modern booking and payment solutions for the hospitality industry. It combines Smart Channel Manager, Smart Booking Engine, and Smart Payments so hotels can effectively manage their bookings and improve guest satisfaction. The platform allows users to take control of their operations while increasing direct bookings. Trusted by over 2,500 hotels across more than 10 countries, SmartHOTEL offers a comprehensive suite to manage various aspects of hotel operations. Key capabilities: Smart Channel Manager Smart Booking Engine Smart Website Smart Payments Direct Booking Management Best for: hotel operators that need centralized management of bookings and payments.

Smarthotel is a comprehensive hotel management software suite designed to streamline and automate various aspects of hotel operations, including payments, bookings, and guest interactions. This cloud-based solution offers a range of features, such as automated payment processing, integration with online travel agencies, and a user-friendly booking system for direct guests. One of the key strengths of Smarthotel lies in its ability to automate payment processing. It eliminates the need for manual intervention in charging guests, reducing the risk of human error and improving efficiency. The software can handle prepayments from online travel agencies, send secure payment links to guests, and integrate with on-site payment terminals. This not only saves time for hotel staff but also enhances the guest experience by streamlining the payment process. Furthermore, Smarthotel offers a robust booking management system that allows hotels to manage bookings across various channels, including their own website and online travel agencies. This centralized platform helps prevent overbookings and ensures that room inventory is accurately reflected across all channels.

Pros & Cons

What users like
  • +Automates payments and reduces manual errors.
  • +Seamless integration with existing PMS systems.
  • +Modular features for tailored operations.
  • +Improved booking efficiency with guest-friendly interfaces.
  • +Supports both online and offline payment solutions.
What users flag
  • Primarily focused on hospitality, limiting broader industry applications.
  • Pricing details not readily available.
  • May require initial technical setup for integrations.
  • No mention of advanced analytics or AI-based insights.
  • Limited information about a mobile app version.

Features

Key features

1. Smart Payments
Automates payments, reducing errors and lowering transaction costs.
2. Smart Channel Manager
Consolidates booking management across platforms to avoid overbookings.
3. Smart Websolutions
Provides a user-friendly, commission-free booking system directly from the hotel’s website.

Additional features

1. Automated Payments
Seamlessly charges bookings without manual intervention.
2. OTA Prepayments (VCC)
Virtual credit cards are processed automatically.
3. Payment Links
Allows secure and efficient guest payments via emailed links.
4. Payment Page
Integrated with the booking module for a streamlined guest experience.
5. Integrated Pin Terminal
Reconciles in-person payments with eCommerce solutions.
6. Channel Management
Centralized control of room bookings across platforms.
7. Guest-friendly Booking Engine
Drives commission-free direct bookings.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
13
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇳🇿NZD

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