About Smartly.AI
Smartly.AI is an AI Agents platform from Smartly.AI that assists companies in providing customer service. It combines custom AI agents, modern language model integration, and an all-in-one agent management system so businesses can automate up to 80% of their customer service inquiries. With new AI comprehension, users can expect swift and efficient responses to customer questions, available 24/7. Smartly.AI allows businesses to create and deploy custom AI agents in just 14 days, ensuring quick adaptation to customer needs. Key capabilities: custom AI agent creation language model integration 24/7 customer support agent performance management quick deployment Best for: businesses that need to improve customer service efficiency.
Smartly.AI is a conversational AI platform designed to help businesses create and manage intelligent chatbots and virtual assistants. The software leverages natural language processing (NLP) to facilitate human-like interactions, enabling companies to automate customer service, sales, and support functions. It integrates seamlessly with popular messaging platforms such as Facebook Messenger and WhatsApp, allowing businesses to engage with customers across multiple touchpoints. Additionally, [Smartly.AI](http://Smartly.AI) provides tools for tracking conversations, analyzing customer sentiment, and personalizing responses based on user data. With its intuitive interface, businesses can develop custom chatbots without requiring coding expertise, enhancing customer experience, improving response times, and reducing operational costs. The user interface of [Smartly.AI](http://Smartly.AI) is designed to be highly accessible, featuring a no-code drag-and-drop visual editor that simplifies chatbot creation. This approach allows non-technical users to build and deploy bots efficiently. The platform's layout is clean and well-organized, ensuring smooth navigation. Users can easily access various functionalities, including chatbot customization, analytics, and integrations, without encountering unnecessary complexity. The visual editor is particularly beneficial for businesses looking to streamline bot development without investing in extensive technical training. [Smartly.AI](http://Smartly.
Pros & Cons
- 1. You can create a powerful bot without writing a line of code.
- 2. It features super powerful NLU with many available languages.
- 3. It was easy to get started with the software.
- 4. The organization of the bot in modules facilitates team collaboration.
- 1. It requires a short training to get to grips with the software.
- 2. Implementing a WhatsApp channel is needed to reach more people (noted as a limitation).
Features
Key features
Smartly.AI provides a no-code platform enabling businesses to quickly build, deploy, and monitor AI agents, significantly reducing development time with custom agents potentially ready in just 14 days.
Leveraging Retrieval Augmented Generation (RAG), the platform ensures AI agents deeply understand user queries and provide responses based only on the business's specific documents, enhancing accuracy and relevance.
The AI agents can understand and respond in over 70 languages, allowing businesses to serve a global customer base without the need to translate their core knowledge base documents.
Smartly.AI offers broad compatibility with leading Large Language Models (LLMs) such as OpenAI, Google Gemini, Anthropic, Mistral, and Cohere, providing flexibility and avoiding vendor lock-in.
The platform allows seamless integration and deployment of AI agents across numerous customer channels, including websites, mobile applications, Messenger, WhatsApp, and X.
Smartly.AI provides a comprehensive platform to manage all aspects of AI agents, including knowledge bases, conversation history, satisfaction surveys, detailed reports, team collaboration, and security features like SSO.
Additional features
Allows users to build, deploy, and monitor AI agents without writing code.
Enables AI agents to support customers around the clock.
Facilitates the automatic handling of routine customer inquiries.
Provides the ability to easily expand customer service operations as needed.
Utilizes advanced language models for supercharged understanding of user inputs.
Ensures the AI agent uses only information from provided business documents (website or files).
Understands and responds in over 70 languages without requiring document translation.
Recognizes and provides answers to questions even if they contain typos or grammatical errors.
Claims the ability to deploy a custom AI agent quickly, often within 14 days.
Uses RAG to reduce development time by eliminating the need for dedicated model training per project.
Supports reduced assistant development time through an automated process for incorporating knowledge.
Provides tools within the platform to manage the documents and information the AI agent uses.
Includes functionality to gather feedback on customer interactions with the AI agent.
Stores and allows review of past interactions between users and the AI agent.
Offers reports providing insights into the AI agent's performance and interactions.
Pricing
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About Smartly.AI
Smartly.AI is an AI Agents platform from Smartly.AI that assists companies in providing customer service. It combines custom AI agents, modern language model integration, and an all-in-one agent management system so businesses can automate up to 80% of their customer service inquiries. With new AI comprehension, users can expect swift and efficient responses to customer questions, available 24/7. Smartly.AI allows businesses to create and deploy custom AI agents in just 14 days, ensuring quick adaptation to customer needs. Key capabilities: custom AI agent creation language model integration 24/7 customer support agent performance management quick deployment Best for: businesses that need to improve customer service efficiency.
Smartly.AI Details
Smartly.AI's In-App Market Place
Does Smartly.AI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (AUD$), CAD (C$), CNY (¥), CHF (CHF), SEK (kr), INR (₹), KRW (₩)
Pros & Cons
- 1. You can create a powerful bot without writing a line of code.
- 2. It features super powerful NLU with many available languages.
- 3. It was easy to get started with the software.
- 4. The organization of the bot in modules facilitates team collaboration.
- 1. It requires a short training to get to grips with the software.
- 2. Implementing a WhatsApp channel is needed to reach more people (noted as a limitation).
Smartly.AI's Support Options
Documentation
https://docs.smartly.ai/Smartly.AI's Alternatives
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