SmartOrder logo

SmartOrder

by Oracle
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ActiveCloud
Quick facts
VendorOracle
Year launchedN/A
StatusActive
LocationWitikonerstrasse 65, 8032 Zürich
Countries servedN/A
Languages23
Integrations6+
Free tierNO
Free trialYES
Contact salesNO

About SmartOrder

Do Your Order is a cloud-based restaurant management and POS system. It offers a digital QR code menu, kitchen display system (KDS), inventory management, and online ordering.

Do Your Order is a comprehensive, cloud-based restaurant management platform designed for restaurants, hotels, and bars. It replaces traditional hardware-dependent systems with a flexible, mobile-first solution that runs on existing devices like smartphones, tablets, and smart TVs. Key features include a digital QR code menu available in 22 languages, a fully digital Kitchen Display System (KDS), a point-of-sale (POS) system, and modules for inventory, workforce, and delivery management. The platform supports self-ordering via QR codes or kiosks, with integrated payments through Apple Pay, Google Pay, and Stripe. Pricing is user-based, offering a flexible model where businesses pay per active user/device. A 7-day free trial is available. The system is designed to be self-onboarded and is fiscally compliant in most European countries, the US, Canada, and Japan.

Pros & Cons

Pros
  • Eliminates the need for expensive, single-purpose hardware by running on existing devices like smartphones and tablets.
  • Supports 22 languages for both staff interface and customer-facing digital menus.
  • Offers a flexible, user-based pricing model, which can be more cost-effective than traditional POS subscriptions.
  • Provides a fully integrated suite of tools including POS, KDS, inventory, and delivery management.
  • Features a 7-day free trial that does not require a credit card.
Cons
  • Loyalty programs and table reservation features are listed as coming soon, not currently available.
  • As a cloud-based system, it relies on a stable internet connection for full functionality, though it can queue orders offline.
  • The company appears to be a smaller entity, which may be a concern for large chains seeking enterprise-level support.

Features

Key features

Digital QR Code Menu

Allows customers to view menus in 22 languages, order, and pay from their phones using Apple Pay, Google Pay, or credit cards.

Kitchen Display System (KDS)

Digitally routes orders to the correct kitchen department, viewable on phones, tablets, or smart TVs, eliminating paper tickets.

Point of Sale (POS) System

A cloud-based POS that runs on any device (iOS, Android, Web) with features like split billing and payment integration.

Workforce Management

Enables shift scheduling, employee time tracking via phone, and performance monitoring based on sales and tips.

Inventory Management

Tracks ingredient costs for products to provide real-time margin and sales reports.

Self-Ordering System

Supports table QR code ordering and self-service kiosks, with options for prepayment or PIN-controlled ordering.

Multi-Language Support

The entire platform, including menus and staff interfaces, is available in 22 languages.

Additional features

Table & Order Management

Waitstaff can use their phones to take orders, manage service rounds, and handle billing.

Promotions Management

Schedule promotions for specific products or categories on certain dates and times.

Reporting & Analytics

Provides real-time reports on product sales, margins, inventory consumption, and employee performance.

Delivery & Takeout Module

Manage direct delivery orders with driver assignment and real-time status updates.

Centralized Multi-Location Management

Manage menus, track performance, and monitor inventory for multiple restaurant locations from a single dashboard.

Hardware Compatibility

Works with existing devices like smartphones, tablets, and smart TVs, and integrates with Star Micronics printers and SumUp terminals.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

Medium
EUR 840/yr
flat rate · billed yearly · ≈ EUR 70/mo
  • All Features Included

For 7 users. Billed annually.

Source: vendor pricing page →
Large
EUR 1,320/yr
flat rate · billed yearly · ≈ EUR 110/mo
  • All Features Included

For 15 users. Billed annually.

Source: vendor pricing page →
Super
EUR 1,920/yr
flat rate · billed yearly · ≈ EUR 160/mo
  • All Features Included

For 25 users. Billed annually.

Source: vendor pricing page →

Countries & Languages

—
Countries served
23
Interface languages
1
Billing currencies

Interface languages

ArabicBengaliBulgarianChineseDanishDutchEnglishFrenchGermanHindiIndonesianItalianJapaneseKoreanNepaliNorwegianPolishPortugueseRussianSpanishSwedishThaiVietnamese

Billing currencies

🇪🇺EUR

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