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SmartProcess

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Software Status:Active

About SmartProcess

SmartProcess is a process management software from CWA that helps organizations manage and improve their workflows. It combines task automation, real-time analytics, and collaborative tools so teams can improve efficiency and visibility in their operations. SmartProcess allows users to create custom workflows, track progress with detailed reporting, and facilitate communication among team members. This platform is designed to support various industries, ensuring that diverse teams can adapt it to their specific needs. Key capabilities: task automation real-time analytics collaborative tools custom workflows detailed reporting Best for: organizations that need to manage and improve their processes effectively.

SmartProcess Details

Vendor
CWA
Year Launched
2000
Location
Korbmacherweg, Lilienthal, Lower Saxony 28865, DE
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German
Users
Manager, Quality control analyst, Compliance officer, Process improvement specialist
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Technology, Government, Hospitality, Transportation
Tags
Business Process Management, Quality Management, Process Automation, Workflow Automation, Collaboration, Process Improvement, Task Management

SmartProcess's In-App Market Place

Does SmartProcess have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (¥), Rub (₽), Inr (₹), Brl (R$), Hkd (Hk$), Sgd (S$), Krw (₩), Try (₺), Zar (R), Thb (฿), Mxn (Mex$), Ils (₪), Nzd (NZ$), Sek (kr), Dkk (kr), Nok (kr), Sar (SR), Aed (د.إ), Ars (AR$), Clp (CLP$), Cop (COL$), Pen (S/.)

Pros & Cons

  • • Easy to use and intuitive interface.
  • • User-friendly and allows for creating many workflows.
  • • Makes process documentation and control clear and transparent.
  • • Offers a document management system.
  • • Enables automation of processes, tasks, and forms.
  • • Provides functionalities for quality management, including complaint, audit, CAPA, and risk management, as well as general quality control features.
  • • Integrates with Microsoft products (Excel, Word) and Azure.
  • • Offers pre-built workflow templates.
  • • Supports the setup of an integrated management system (IMS).
  • • Provides training and onboarding options.
  • • Offers cloud hosting options.
  • • Good customer service.
  • • Lacks some functionalities, such as specific field functions for documents.
  • • Can be slow at times.
  • • External users cannot save partially filled forms and need to complete them in one go.
  • • Limited notification system within the software, relies on emails.
  • • Difficulty importing certain file formats.

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