About Smartwerks
SMARTWERKS by SMARTWERKSUSA is a retail POS system designed to support small to medium-sized businesses with sales processing, inventory management, and customer engagement.
Smartwerks Details
Vendor
Smartwerksusa
Year Launched
1980
Location
4625 East Bay Dr, Suite 201, Clearwater, FL 33764, US
Deployment
cloud, web browser
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, Dutch, Italian, German
Users
Manager, Sales Associate, Inventory Manager, Accountant, Customer Service Representative
Industries Served
Jewelry, Retail
Tags
Jewelry Store Management, Retail POS System, Inventory Management, Customer Relationship Management (CRM), Point of Sale (POS), Reporting and Analytics, Employee Management, Payment Processing
Smartwerks's In-App Market Place
Does Smartwerks have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (aud), Cad (cad), Jpy (¥), Chf (chf), Cny (¥), Inr (₹), Rub (₽), Brl (r$), Mxn (mxn), Krw (₩), Zar (zar), Ils (₪), Sar (﷼)
Pros & Cons
- It handles the specific quirks of furniture and mattress shops much better than generic retail systems.
- You can jump between stores on your phone or laptop without needing to be physically on-site.
- The setup is designed to grow with you, making it easy to open store number five or six.
- Having a real person available 24/7 for support is a massive lifesaver when things go sideways.
- The inventory tracking is so tight you’ll know exactly where every single high-ticket item is located.
- The interface looks a bit dated compared to some of the sleek, modern apps coming out today.
- Since it’s cloud-based, a bad internet connection at the store could bring your sales to a halt.
- The sheer number of features might feel overwhelming for a very small shop with just one employee.
- It focuses heavily on big-ticket items, so it might not be the best fit for high-volume boutiques.
- You’ll likely need a demo to understand everything, as the deep settings have a bit of a learning curve.
Smartwerks's Support Options
Contact
1-888-882-1530Chatbot
Available