SME IT Solutions logo

SME IT Solutions

by SME IT Solutions · Since 2000
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Active1+ countriesCloud
Quick facts
VendorSME IT Solutions
Year launched2000
StatusActive
Location16 Gildredge Road, Eastbourne, England BN21 4RL, GB
Countries served1+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About SME IT Solutions

SME IT Solutions is a managed IT service, cybersecurity, and cloud management platform developed by SME IT Solutions Limited. Designed specifically for small and medium-sized enterprises in the UK, SME IT Solutions replaces fragmented IT setups by consolidating helpdesk support, "Iron Dome" cybersecurity, automated backups, and Microsoft 365/Google Workspace management into a unified, managed service.

SME IT Solutions is a managed IT service, cybersecurity, and cloud management platform developed by SME IT Solutions Limited. Designed specifically for small and medium-sized enterprises in the UK, SME IT Solutions replaces fragmented IT setups by consolidating helpdesk support, "Iron Dome" cybersecurity, automated backups, and Microsoft 365/Google Workspace management into a unified, managed service. Its primary strengths lie in its tested backup and same-day disaster recovery assurance, proactive background patch management, and transparent asset and license tracking. Backed by partnerships with global technology hardware leaders (Apple, Microsoft, Lenovo, Dell) and an approachable support approach, SME IT Solutions provides a secure and scalable operational foundation for growing businesses.

Pros & Cons

Pros
  • Maintains central records of all company devices, software licenses, and passwords.
  • Rolls out background updates systematically to eliminate workday interruptions.
  • Conducts regular manual tests on backups to guarantee rapid same-day system restores.
  • Combines helpdesk, cybersecurity, backup, and cloud tool management under one partner.
Cons
  • Remote monitoring and helpdesk sync require active internet connectivity.
  • Expansion relies on managed service additions rather than a self-service app store.
  • Physical hardware support and telecom configurations are primarily tailored to UK-based businesses.

Features

Key features

Centralized IT Asset & License Documentation

Tracks hardware devices, software licenses, passwords, and equipment warranties across the entire company network.

Automated Patch Management & System Updates

Continuous monitoring and background rollout of system updates to maintain software security without interrupting daily workflows.

SaaS Workspace & Tool Management

Centralized configuration and user provisioning for Microsoft 365, Google Workspace, and enterprise SaaS apps.

Automated Backup & Tested Disaster Recovery

Automated data backup scheduling paired with manual restore testing to ensure same-day operational recovery during disruptions.

Proactive "Iron Dome" Cybersecurity Shield

Real-time multi-layered security management that audits perimeter vulnerabilities, implements policy protections, and reduces compliance risks.

Additional features

Zero-Downtime Migration Support

Planned, phased migrations when switching software or cloud platforms to avoid business disruption.

Managed Broadband & Connectivity Monitoring

Monitoring for fiber, ethernet, and business internet connections.

Real-time Ticket Tracking & Helpdesk Statuses

Clear status visibility on support tickets without chasing updates.

Hardware Lifecycle & Licensing Procurement

Direct sourcing, setup, and renewal management for hardware from Apple, Microsoft, Lenovo, HP, and Dell.

VoIP & Telecoms Management

Configuration and operational support for cloud telephony, VoIP systems, and business mobile networks.

Cyber Essentials & Risk Compliance Audit

Prepares and guides businesses through UK Cyber Essentials certification and risk assessments.

Strategic IT Infrastructure Roadmap Planning

Custom tech planning and budgeting to align software upgrades with long-term business goals.

Automated On/Off-Boarding Workflows

Standardizes secure account setup, permission grants, and deprovisioning when staff join or leave.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
25
Billing currencies

Available in

United Kingdom

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇦🇪AED🇨🇭CHF🇸🇬SGD🇳🇿NZD🇭🇰HKD🇿🇦ZAR🇧🇷BRL🇲🇽MXN🇸🇪SEK🇳🇴NOK🇩🇰DKK🇰🇷KRW🇲🇾MYR🇹🇭THB🇮🇩IDR🇬🇧GBP

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