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Smeetz

by Smeetz · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorSmeetz
Year launched2018
StatusActive
LocationLausanne office Rue Beau Séjour 9b, Lausanne, Vaud 1003, CH
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact salesYES

About Smeetz

Smeetz is a ticketing platform from Smeetz that provides a comprehensive solution for event management. It combines features such as online ticket sales, customer relationship management, and event analytics so organizers can efficiently manage their events. This platform allows users to create custom ticket types, track sales in real-time, and analyze attendee data to improve future events. Smeetz is designed to cater to both physical and virtual events, making it adaptable to various formats. Key capabilities: online ticketing customer database event promotion tools real-time reporting ticket scanning Best for: event organizers that need a reliable solution for managing ticket sales and attendee engagement.

Smeetz is a Unified Commerce Software designed to optimize ticketing, retail, and food & beverage operations for visitor attractions. The software’s user interface is sleek, modern, and highly intuitive, offering centralized dashboards that simplify navigation across ticketing, inventory, and marketing modules. Users can easily toggle between online and onsite sales channels, manage dynamic pricing, and monitor performance insights—all from a single, unified view. The design emphasizes clarity and responsiveness, with minimal clutter and smart categorization that makes onboarding straightforward even for non-technical staff. Functionally, Smeetz stands out with its AI-driven dynamic pricing engine, which adjusts ticket prices based on demand, time slots, and occupancy rates. This feature alone sets it apart from traditional ticketing systems. Additionally, the platform supports cross-selling strategies, email automation campaigns, and predictive analytics, enabling businesses to personalize visitor experiences and boost revenue. Its omnichannel capabilities allow seamless integration of ticketing, retail, and F&B sales, while the back-office tools provide flexibility for launching new offers in real time. In terms of performance, Smeetz is highly efficient and reliable, even when handling large volumes of data and transactions.

Pros & Cons

What users like
  • +Dynamic pricing engine adjusts ticket prices based on demand to boost revenue.
  • +Group scanning speeds up entry for large visitor groups.
  • +Smooth onboarding makes it easy to transition from other platforms
  • +Unified dashboard centralizes operations across ticketing, retail, and F&B.
  • +Marketing automation supports upselling and personalized email campaigns.
  • +Custom event pages enhances branding and attendee engagement.
What users flag
  • Limited CRM integration requires manual syncing with external databases.
  • Weak mobile functionality making it less effective for managing complex tasks on mobile.
  • Complex initial setup can be challenging for venues with varied offerings.
  • Basic reporting tools lacks deep customization for analytics.
  • High pricing for small venues may not be cost-effective for seasonal operators.
  • Few community resources like forums or tutorials for troubleshooting.

Features

Key features

Dynamic Pricing
uses AI to optimize ticket prices based on demand and timing
Booking Widget
integrates shopping cart into websites for seamless guest booking
Access Control
enables fast check-in with scanning and turnstile support
POS System
centralizes ticket, retail, and F&B sales across channels
Marketing Automation
runs email campaigns to boost engagement and loyalty
Performance Insights
provides predictive analytics for operational decisions

Additional features

Promo Codes & Gift Cards
create and redeem discounts online or in-store
Self-Service Kiosks
reduce queues at entry points and restaurants
Group Bookings
streamline reservations for parties and large groups
Channel Manager
manage multiple resellers from one dashboard
F&B Ordering
supports mobile and kiosk-based food ordering
Inventory Management
track and forecast stock across locations

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
3
Billing currencies

Interface languages

EnglishFrenchDutch

Billing currencies

🇪🇺EUR🇺🇸USD🇨🇭CHF

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