About Smiddle Omnichannel
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Smiddle Omnichannel Details
Vendor
Smiddle
Year Launched
2015
Location
Harju maakond, Tallinn, Kesklinna linnaosa, Viru väljak 2, 10111, Estonia
Deployment
on premise, linux
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, Russian, Ukrainian
Users
Enterprises with large and medium-sized contact centers. Customers using Cisco Contact Center
Industries Served
Banking, Telecommunications, Retail, Customer Service Centers
Tags
Contact Center, Smiddle Omnichannel
Smiddle Omnichannel's In-App Market Place
Does Smiddle Omnichannel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), CHF (CHF), SEK (kr), NZD (NZ$), INR (₹), MXN (Mex$), KRW (₩), RUB (₽), BRL (R$), SGD (S$)
Pros & Cons
- Supports Multiple Channels: Seamless communication across various platforms-
- Automated Customer Service: Reduces human workload and improves efficiency
- Comprehensive Data Insights: Helps businesses analyze customer interactions
- Scalable Solution: Suitable for different business sizes
- Advanced Call & Chat Routing: Enhances customer experience
- Limited Public Information: Pricing and integration details not readily available
- Potential Complexity: May require training for optimal use
- Unknown Deployment Model: Not specified if cloud, on-premise, or hybrid
- Language Limitations: Supports only four languages
- Possible Integration Challenges: Customization may be required for existing systems
Smiddle Omnichannel's Support Options
Email Address
support@smiddle.comContact
+380 (44) 33 99 222