SMS Valet logo

SMS Valet

by TEZ · Since 2011
No reviews yet
Active2+ countriesCloud
Quick facts
VendorTEZ
Year launched2011
StatusActive
Location6900 Dallas Parkway, Suite 750, Plano, Texas 75024, United States
Countries served2+
Languages1
Integrations5+
Free tierNO
Free trialNO
Contact salesYES

About SMS Valet

SMS Valet is a digital valet parking management solution. It allows guests to check in and receive a welcome text, request their car via a link, and pay for parking using their phones.

SMS Valet by TEZ is a parking management software that digitizes traditional valet services. The system replaces paper tickets with SMS-based communication. Upon arrival, guests receive a text message which contains a link to request their vehicle. This process allows guests to have their cars ready when they arrive at the valet stand, reducing wait times. The platform also supports mobile payments, allowing customers to pay for valet services directly from their phones. This ticketless approach is designed to streamline operations for valet operators, providing a more efficient and user-friendly experience for both staff and guests.

Pros & Cons

Pros
  • Syncs flight schedule data through FlightAware to optimize airport valet team readiness.
  • Integrates directly with hotel management platforms like Infor HMS for room billings.
  • Accelerates vehicle retrieval speed by letting parkers request their cars before arrival.
  • Simplifies payments with integrated digital tipping and instant mobile browser checkouts.
  • Eliminates mobile app downloads by allowing guests to check in using SMS text messaging.
Cons
  • Depends entirely on guest smartphones being charged and having active mobile data access.
  • Cannot set up new operational sites independently without receiving support assistance.
  • Demands additional attendant staffing during high volume transaction peaks at venue sites.
  • Lacks a native iOS app which limits offline operational functionality for valet staff.
  • Requires stable cellular coverage at valet stands to send SMS check-in links correctly.

Features

Key features

Digital Check-in

Guests receive a welcome text on their phones upon arrival.

SMS Vehicle Request

Customers can request their car by clicking a link sent via text message.

Mobile Payments

Allows guests to pay for valet parking with their phones, eliminating the need for cash.

Ticketless System

Streamlines valet operations by removing physical tickets.

Additional features

Overnight Hotel Reporting

Generates automated overnight summaries to streamline hotel night posting procedures.

Multi-Location Support

Allows centralized management and configuration across multiple valet facilities.

Business Intelligence Reporting

Delivers custom operational, revenue, and customer analytics through TEZ LENZ.

Customizable Web Portals

Provides white-labeled digital landing pages tailored to specific property branding.

PARCS API 2.0 Integration

Connects valet operations with broader parking access control hardware.

Automated Text Alerts

Sends status updates and vehicle readiness notifications directly to parkers.

VIP Parker Management

Offers quick recognition and specialized service workflows for frequent VIP parkers.

Infor HMS Integration

Links valet stays to hotel guest folios for integrated property billing.

FlightAware Integration

Syncs flight tracking data with airport valet requests for precise timing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
2
Billing currencies

Available in

United StatesCanada

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD

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