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Snipe-IT

by Grokability · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorGrokability
Year launched2013
StatusActive
Location3960 WEST POINT LOMA BLVD SUITE H69, SAN DIEGO, CA 92110, US
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Snipe-IT

Snipe-IT by Grokability is an open-source IT Asset Management (ITAM) solution designed to help organizations track, manage, and audit their hardware and software assets efficiently.

Snipe-IT by Grokability is an open-source IT Asset Management (ITAM) solution designed to help organizations track, manage, and audit their hardware and software assets efficiently. Its primary purpose is to provide clear visibility into asset ownership, allocation, and lifecycle, making it especially useful for companies seeking a cost-effective and flexible asset tracking system. Key features include asset check-in/check-out, license tracking, consumables management, and detailed reporting. Because it is open-source, it also offers a high degree of customization, which appeals to technically inclined teams.

Pros & Cons

Pros
  • It’s totally open source, meaning you actually own your data and aren’t stuck with one greedy vendor.
  • The digital signature feature for asset handovers is a lifesaver for keeping employees accountable without using paper.
  • Updates come out constantly, so you aren't stuck waiting months for a simple bug fix or new tool.
  • Being able to pick exactly which global region stores your data is a huge win for privacy compliance.
  • The interface is clean enough that even non-technical folks in finance or HR can use it without complaining.
Cons
  • Setting it up yourself can be a bit of a headache if you aren't comfortable managing your own servers.
  • The sheer amount of features might feel like overkill if you're just a tiny shop with ten laptops.
  • You have to pay for the hosted version if you want that "priority" support and 99.9% uptime guarantee.
  • While the API is powerful, you’ll need a dedicated developer to actually build those custom automations you want.
  • Mobile usage seems largely dependent on the web browser since there isn't a dedicated, native mobile app mentioned.

Features

Key features

Open Source Transparency

You get full access to the source code, ensuring no vendor lock-in and high levels of security oversight.

Powerful REST API

The JSON-based API allows developers to build custom automations and integrate the software with existing workflows.

Digital Signature Acceptance

Users can confirm receipt of assets by signing digitally on touch-enabled devices for better accountability.

Regional Data Sovereignty

Cloud users can choose specific global data centers to ensure their asset data stays within a preferred geographic region.

Integrated Documentation

A comprehensive user manual and developer API guide are built into the ecosystem to simplify deployment and scaling.

Frequent Update Cycle

The software receives daily bug fixes and new feature ships, keeping the system modern and secure.

Additional features

Open Source

The software is publicly accessible and transparent, preventing users from being trapped by a single vendor.

Cloud Hosting

A managed platform provides a 99.99% uptime guarantee across multiple global data centers for high reliability.

Security-First Design

Both the core application and the hosting infrastructure are built using modern security protocols to protect sensitive data.

Frequent Updates

New releases occur every few weeks to ensure the platform remains stable and feature-rich.

Dedicated Support

An in-house technical team is available to help customers troubleshoot issues and navigate the product.

REST API

A developer-friendly interface allows for the creation of custom tools and automated asset tracking.

Asset Management

The system handles over 20 million items, providing a robust way to track physical hardware and devices.

User Management

Admins can manage millions of users and assign specific assets to them for better tracking.

Asset Acceptance

A built-in workflow allows employees to officially "accept" items and provide digital signatures upon delivery.

Global Infrastructure

Powered by AWS, the service offers low-latency connections through a massive network of worldwide servers.

Documentation and Manuals

Extensive guides are provided to help users with installation, daily operations, and API integration.

Community Support

Active channels on Discord, GitHub, and Mastodon allow users to connect and share best practices.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchRussianSimplified ChineseTraditional ChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇮🇱ILS🇸🇪SEK

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