About Social News Desk
A social media management and archiving platform for government, education, news organizations, and agencies. It provides tools for publishing, scheduling, listening, responding, and reporting across multiple social networks from a single dashboard.
Social News Desk (SND) is a comprehensive social media management platform owned by Graham Media Group. It is designed for organizations with critical communication needs, such as government agencies, public safety departments, schools, universities, and news publishers. The platform offers an all-in-one dashboard for publishing, scheduling, listening, and reporting across major social networks like Facebook, Instagram, X, LinkedIn, and uniquely, Nextdoor. Key features include a shared content calendar, AI-assisted caption writing, a consolidated inbox, and detailed analytics. SND also provides specialized solutions like social media archiving for compliance and an on-air display tool for broadcasters. Pricing is available in monthly and annual tiers, with a 14-day free trial offered. Support is a key focus, with US-based human support available 365 days a year.
Pros & Cons
- Offers a 14-day free trial to test the platform's features.
- Provides specialized features for government, education, and news, including compliance archiving.
- Includes rare integration with Nextdoor for hyper-local community engagement.
- Emphasizes strong, US-based human customer support available 365 days a year.
- Supports a wide range of social networks, including Facebook, Instagram, X, LinkedIn, YouTube, Threads, and TikTok.
- Pricing for the 'Customized' plan for larger teams is not publicly listed and requires a quote.
- The starter plan is limited to one user and five social accounts.
- Advanced features like SSO and custom integrations are reserved for the highest-tier plan.
Features
Key features
Schedule and publish content across multiple social platforms including Facebook, Instagram, X (Twitter), LinkedIn, and Nextdoor from a single dashboard.
Monitor mentions, hashtags, and public pages with custom dashboards and respond to messages and comments from a consolidated inbox.
Generate automated reports across all connected social platforms to identify top-performing content and showcase engagement metrics.
Collaborate in a shared workspace with user-level permissions and Single Sign-On (SSO) integration, without sharing social media passwords.
Capture and store social media content and metadata to comply with open records laws, with search, retrieval, and legal hold capabilities.
Additional features
Utilizes AI to suggest engaging, human-friendly captions for social media posts.
Plan and visualize upcoming content with a shared content calendar, including notes and drafts for team collaboration.
One of the few platforms offering publishing, search, and listening capabilities for Nextdoor agency pages.
Curate and display social media content in real-time for broadcast audiences to keep them engaged and informed.
Offers managed services for creating and managing social media advertising campaigns.
A link-in-bio tool to drive traffic from social media profiles to other web content.
Read and publish content directly from RSS feeds to social media channels.
Ensures data is securely stored, processed, and protected against unauthorized access, confirmed by an independent audit.
Pricing
Monthly plans
- Unlimited publishing and monitoring for 1 user
- Up to 5 social accounts
- Content calendar
- Detailed post analytics
- Responsive email support
- Everything in Starter
- Unlimited social accounts
- Consolidated inbox for social engagement
- Social search & listening, including Nextdoor
- Comprehensive performance reporting
- 1:1 onboarding
- 365-day US-based human support
Annual plans
- Unlimited publishing and monitoring for 1 user
- Up to 5 social accounts
- Content calendar
- Detailed post analytics
- Responsive email support
Price is per seat, per month, billed annually.
Source: vendor pricing page →- Everything in Starter
- Unlimited social accounts
- Consolidated inbox for social engagement
- Social search & listening, including Nextdoor
- Comprehensive performance reporting
- 1:1 onboarding
- 365-day US-based human support
Price is per seat, per month, billed annually.
Source: vendor pricing page →- Everything in Pro
- White-glove onboarding and implementation
- Single Sign-on (SSO)
- Custom development & integration
- Product roadmap access
- Custom training for your organization
- Dedicated priority customer support
Designed for teams with 10+ users. Contact for a custom quote.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Social News Desk
A social media management and archiving platform for government, education, news organizations, and agencies. It provides tools for publishing, scheduling, listening, responding, and reporting across multiple social networks from a single dashboard.
Social News Desk Details
Social News Desk's In-App Market Place
Does Social News Desk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited publishing and monitoring for 1 user
- Up to 5 social accounts
- Content calendar
- Detailed post analytics
- Responsive email support
- Everything in Starter
- Unlimited social accounts
- Consolidated inbox for social engagement
- Social search & listening, including Nextdoor
- Comprehensive performance reporting
- 1:1 onboarding
- 365-day US-based human support
Annual plans
- Unlimited publishing and monitoring for 1 user
- Up to 5 social accounts
- Content calendar
- Detailed post analytics
- Responsive email support
Price is per seat, per month, billed annually.
Source: vendor pricing page →- Everything in Starter
- Unlimited social accounts
- Consolidated inbox for social engagement
- Social search & listening, including Nextdoor
- Comprehensive performance reporting
- 1:1 onboarding
- 365-day US-based human support
Price is per seat, per month, billed annually.
Source: vendor pricing page →- Everything in Pro
- White-glove onboarding and implementation
- Single Sign-on (SSO)
- Custom development & integration
- Product roadmap access
- Custom training for your organization
- Dedicated priority customer support
Designed for teams with 10+ users. Contact for a custom quote.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Offers a 14-day free trial to test the platform's features.
- Provides specialized features for government, education, and news, including compliance archiving.
- Includes rare integration with Nextdoor for hyper-local community engagement.
- Emphasizes strong, US-based human customer support available 365 days a year.
- Supports a wide range of social networks, including Facebook, Instagram, X, LinkedIn, YouTube, Threads, and TikTok.
- Pricing for the 'Customized' plan for larger teams is not publicly listed and requires a quote.
- The starter plan is limited to one user and five social accounts.
- Advanced features like SSO and custom integrations are reserved for the highest-tier plan.
Social News Desk's Support Options
Documentation
https://support.socialnewsdesk.com/Social News Desk's Alternatives
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