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softysoft

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About softysoft

SoftySoft is a management software from SoftySoft designed for intervention management. It combines Softyplanning, Softyview, Softysoft scanner, Geopresence, and Softycall so users can effectively manage personnel, locations, services, quotes, and schedules. This software provides an integrated approach to simplify intervention processes, ensuring better organization and efficiency. Users can track real-time data and access important information quickly, supporting informed decision-making. Key capabilities: Softyplanning Softyview Softysoft scanner Geopresence Softycall Best for: businesses and organizations that need efficient management of interventions and related resources.

softysoft Details

Vendor
SoftySoft
Year Launched
Location
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Manager, Technician, Dispatcher, Customer Service Representative
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Transportation, Construction, Energy, Government, Communication
Tags
Field Service Management, Work Order Management, Scheduling, Dispatching, Mobile App, Customer Portal, Reporting, Maintenance Management, Service Contracts, Asset Management

softysoft's In-App Market Place

Does softysoft have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

15

Mini Apps

1. Route Optimization Plugin - This plugin helps in optimizing the routes for field service technicians

allowing them to reach their destination in the most efficient manner.

2. Mobile App - This mini-app provides field service technicians with an easy-to-use mobile application that allows them to access job details

validate work completed

and update job status in real-time.

3. Inventory Management Add-On - This add-on helps in efficiently managing inventory for field service operations

keeping track of stock levels

reordering products

and generating inventory reports.

4. Customer Portal Extension - This extension allows customers to easily book service appointments

track job progress

and provide feedback on the service they received.

5. Reporting Tool - This tool provides customizable reports and analytics on key performance metrics like job completion rates

technician productivity

and customer satisfaction levels.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), INR (₹), RUB (₽), ZAR (R), BRL (R$), MXN ($)

Pros & Cons

  • Easy scheduling and dispatching of field service technicians
  • Efficient tracking of work orders and service requests
  • Real-time updates and notifications for both technicians and customers
  • Integrated billing and invoicing system for quick and accurate payment processing
  • Better communication between technicians and office staff, leading to improved customer satisfaction
  • Comprehensive reporting and analytics for better decision-making and strategic planning
  • Limited customization options for forms and reports
  • Steep learning curve for new users
  • Inconsistent syncing and data transfer between devices
  • Lack of integration with third-party applications
  • Limited support resources and documentation for troubleshooting issues

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