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SolarWinds Observability

by SolarWinds Worldwide LLC · Since 1999
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorSolarWinds Worldwide LLC
Year launched1999
StatusActive
Location7171 Southwest Parkway Bldg 400 Austin, Texas 78735
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About SolarWinds Observability

SolarWinds Observability is a monitoring and observability platform from SolarWinds Worldwide LLC designed for hybrid environments. It combines AIOps-powered insights, unified monitoring, and extensive visibility so organizations can effectively manage their infrastructure and applications. The platform provides tools for monitoring and observing everything from any location, adapting to diverse business needs. With features such as a Customer Portal, SolarWinds Blog, and Public Sector support, it helps users access critical information efficiently. SolarWinds Observability is particularly beneficial for IT teams that need comprehensive monitoring solutions to improve productivity across complex systems. Key capabilities: AIOps integration Unified monitoring Customer support Public sector tools Extensive visibility Best for: IT professionals that need reliable observability for hybrid infrastructures.

SolarWinds Observability by SolarWinds Worldwide LLC is a comprehensive cloud infrastructure monitoring solution designed to provide full-stack visibility across hybrid and multi-cloud environments. Its primary purpose is to help IT operations, DevOps, and cloud teams monitor, analyze, and optimize the performance of applications, infrastructure, networks, and user experiences. Key features include real-time monitoring, AIOps-powered anomaly detection, database performance insights, and synthetic and real user monitoring (RUM), making it a powerful tool for ensuring system reliability and performance. The user interface is modern and intuitive, with customizable dashboards that allow users to visualize metrics, logs, traces, and events in a unified view. The navigation is streamlined, enabling quick access to specific modules such as application performance, infrastructure health, and network monitoring. The interface supports drag-and-drop widgets and offers contextual drill-downs for root cause analysis. Functionally, SolarWinds Observability stands out with its AI-driven insights that reduce alert fatigue and accelerate troubleshooting. It supports a wide range of environments, including Kubernetes, VMs, containers, and cloud-native services.

Pros & Cons

What users like
  • +Unified, full-stack visibility brings together app, network, infrastructure, log, database, and user experience monitoring under one interface, reducing tool clutter and admin effort.
  • +Advanced AIOps and machine learning prioritize alerts and correlate data, helping teams shift from reactive fixes to proactive prevention while cutting mean time to resolution (MTTR).
  • +User-friendly interface simplifies daily monitoring tasks, making core system and network management easier even for non-expert users.
  • +Hybrid IT focus provides deep insight across complex setups combining on-premise data centers with multiple public or private cloud environments.
  • +Built on SolarWinds’ strong network monitoring legacy, offering reliable and mature tools for comprehensive network visibility.
What users flag
  • High licensing costs can make it less affordable for smaller organizations with large infrastructure footprints.
  • Initial setup and configuration can be complicated, especially for advanced or self-hosted environments requiring technical skill.
  • Steep learning curve due to the platform’s wide range of capabilities and detailed configuration options.
  • Self-hosted deployment can be resource-heavy, demanding powerful servers and optimized databases for smooth performance.
  • Some users report integration challenges during setup, particularly when connecting to third-party systems or tools.

Features

Key features

Unified Full-Stack Visibility
A single platform that unifies data from metrics, logs, traces, and user experience, eliminating tool sprawl and providing a holistic view of the entire IT environment.
AIOps-Enhanced Intelligence
Utilizes Machine Learning (ML) and Artificial Intelligence (AI) for anomaly detection, noise reduction, and smart automation to accelerate root cause analysis (RCA) and issue resolution (faster MTTR).
Flexible Deployment Options
Available as a cloud-native SaaS model (hosted and managed by SolarWinds) and a Self-Hosted model for on-premise and hybrid environments.
Digital Experience Monitoring (DEM)
Combines Real User Monitoring (RUM) and Synthetic Monitoring to provide end-to-end insights into the actual user experience and application availability.
Open-Source & Cloud-Native Compatibility
Full compatibility with cloud-native, open-source standards-based frameworks like OpenTelemetry.

Additional features

Application Observability (APM)
Real-time application metrics, distributed tracing, code-level profiling, and exception tracking for cloud-native and microservices-based applications.
Network and Infrastructure Observability
Comprehensive monitoring for network performance, traffic analysis, device configuration, servers (physical and virtual), and cloud infrastructure (AWS, Azure, GCP).
Database Observability
Deep performance analysis, root cause diagnostics, query performance monitoring, and health tracking for various databases (e.g., SQL Server, MySQL, PostgreSQL, MongoDB).
Log Observability
Scalable, full-stack log management with powerful search, filtering, and seamless integration with application and infrastructure data for contextualized troubleshooting.
Digital Experience Monitoring (DEM)
Uptime monitoring, Synthetic Monitoring (transaction checks), and Real User Monitoring (RUM) to assess performance from a user's perspective across different geographical locations.

Pricing

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Countries & Languages

Global
Countries served
1
Interface languages
4
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD

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