About Sorry
Sorry is a focused status page and incident communication platform designed to help organizations keep customers and internal teams informed during outages, maintenance events, and product updates.
Sorry Details
Vendor
SorryApp
Year Launched
2014
Location
Mclarens, Penhurst House, 352-6 Battersea Park Road London SW11 3BY United Kingdom
Deployment
cloud, web browser
Training Options
documentation, demo, account manager
Countries Served
All Countries
Languages
English
Users
DevOps Teams, IT Operations Teams, Customer Support Teams, Product Teams, Enterprise IT Administrators
Industries Served
SaaS, Information Technology, DevOps, Cloud Services, Software Development, Enterprise IT
Tags
sorry, incident management, Service Monitoring, Downtime Alerts, Maintenance Notifications
Sorry's In-App Market Place
Does Sorry have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), CNY (¥), HKD ($), INR (₹), SGD ($), KRW (₩), MXN ($), BRL (R$), ZAR (R)
Pros & Cons
- Provides clear real-time incident updates that strengthen customer transparency.
- Streamlined workflow simplifies incident lifecycle communication management.
- Supports both public and private status pages for external and internal audiences.
- Integrates with monitoring tools to automate status updates efficiently.
- Centralized collections help manage multiple services from one unified dashboard.
- Limited feature scope may not satisfy teams needing full ITSM capabilities.
- Relies heavily on integrations for automated monitoring-driven updates.
- Does not provide deep service dependency mapping for complex infrastructures.
- Limited built-in analytics depth beyond core incident and uptime metrics.
- May require external tools for broader DevOps workflow orchestration needs.
Sorry's Support Options
Email Address
help@sorryapp.comContact
+44 1273 917 517Documentation
https://help.sorryapp.com/Chatbot
Available