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SortSpoke

by Mocsy · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorMocsy
Year launched2017
StatusActive
Location111 Peter Street, Suite 780 Toronto, Ontario, Canada ​M5V 2H1
Countries servedGlobal
Languages10
Integrations3+
Free tier
Free trial
Contact salesYES

About SortSpoke

SortSpoke is an AI document processing software from Mocsy that automates insurance submissions. It combines Human-in-the-Loop AI, ACORD Forms processing, and loss runs analysis to support faster processing and reduced manual workload. By automating submissions up to five times faster, SortSpoke allows underwriters to focus on high-value tasks and drive business growth. The platform also provides insights through case studies and customer testimonials, showcasing how leading carriers and BPOs use its capabilities for improved efficiency. Key capabilities: Human-in-the-Loop AI ACORD Forms extraction Loss runs data conversion Customer case studies Client testimonials Best for: insurance underwriters and BPOs that need to automate document processing and improve operational efficiency.

SortSpoke, developed by Mocsy Inc., is a specialized AI-powered data extraction platform purpose-built to transform the underwriting process within the insurance sector. Unlike generic document processing solutions, SortSpoke is laser-focused on insurance workflows, bringing precision, explainability, and speed to the often burdensome task of handling unstructured and messy documents such as statements of value (SOVs), loss runs, and emails. Its mission is clear: to help insurance carriers, MGAs, and BPO partners process underwriting submissions five times faster while maintaining 100% accuracy. This is made possible through a unique combination of advanced AI, Human-in-the-Loop (HITL) architecture, and domain-specific language models designed to understand the nuances of insurance documentation. A defining aspect of SortSpoke is its HITL approach, which positions human underwriters at the center of the automation process rather than on the sidelines. By augmenting rather than replacing human judgment, SortSpoke builds trust and ensures transparency—crucial in an industry where compliance and accuracy are non-negotiable. The interface itself is designed with usability in mind.

Pros & Cons

What users like
  • +Built for insurance workflows: Tailored specifically for P&C carriers, MGAs, and BPOs.
  • +Human-in-the-loop AI: Combines AI speed with underwriter oversight for 100% accuracy.
  • +5X faster processing: Speeds up submission intake and triage significantly.
  • +Handles unstructured data: Extracts from emails, loss runs, SOVs, and more.
  • +TriageAI: Prioritizes high-value submissions to optimize underwriting focus.
  • +Explainable AI: Ensures transparency and traceability in decision-making.
  • +No-code interface: Designed for business users—no modeling or coding required.
  • +Positive user feedback: High adoption and satisfaction among major insurers.
What users flag
  • Insurance-specific: May not be suitable outside the insurance domain.
  • No public pricing: Requires demo or contact to get cost details.
  • Limited visibility into integrations: Not much info on third-party system compatibility.
  • Focused on document intake: May not cover broader insurance automation needs like claims or policy servicing.

Features

Key features

Human-in-the-Loop AI
SortSpoke uniquely augments human underwriters with AI, ensuring 100% accuracy and control while processing submissions.
AI-Powered Submission Triage
Its TriageAI intelligently prioritizes high-value, on-risk submissions, allowing teams to focus on the most impactful work first.
Advanced Data Extraction from Unstructured Documents
The platform excels at extracting critical data from even the messiest, most complex, and unstructured insurance documents like emails, SOVs, and loss runs.
Insurance Document LLM Integration
SortSpoke combines traditional Machine Learning with Large Language Models (LLMs) specifically optimized for complex insurance documents, maintaining human control over the process.
Automated Data Enrichment
It automatically enhances extracted submission data with verified third-party information, reducing manual effort and improving insights.
Rapid Processing Speed
Designed to process incoming submissions up to 5X faster than manual methods while maintaining perfect accuracy.

Additional features

Accelerates Underwriting Submissions
Speeds up the processing of insurance underwriting documents.
Human-in-the-Loop AI
Integrates human oversight to verify AI-extracted data and ensure accuracy.
Explainable AI
Provides transparency in AI's decision-making process.
Augments Team with AI
Boosts human efficiency rather than replacing personnel.
Processes Incoming Submissions 5X Faster
Significantly reduces the time taken to handle new submissions.
Maintains 100% Accuracy
Ensures complete data quality in extraction.
Processes Diverse Document Types
Handles a wide range of insurance documents across multiple lines of business.
Extracts Critical Data from Emails
Extracts data from email content.
Extracts Critical Data from Unstructured Applications
Pulls data from varied and non-standardized application forms.
Extracts Critical Data from SOVs (Statement of Values)
Specifically extracts data from SOV documents.
Extracts Critical Data from Loss Runs
Extracts information from loss run reports.
Prioritizes High-Value Submissions
Uses intelligent triage rules to identify and prioritize important submissions.
Ensures Compliance
Maintains regulatory compliance through human-in-the-loop validation and traceability.
Submission Triage Feature
Helps teams work on high-potential, on-risk submissions first.
Data Extraction Feature
Extracts data from even complex, unstructured documents.
Insurance Document LLM
Combines ML and LLMs for processing complex insurance documents.
Data Enrichment
Automatically enhances submission data with verified third-party information.
TriageAI
Specifically refers to the AI-powered prioritization tool.
Powerful, Simple, and Traceable System
Designed to be easy to use with full traceability of data.
User-Friendly Interactive Way for Data Extraction
Provides an intuitive interface for correcting extracted information through workflow.
Handles Messy and Manual Underwriting Problems
Solves complex, labor-intensive tasks in underwriting.
Turns Documents into High-Quality Data
Converts unstructured documents into usable, accurate data.
Faster Review Times
Accelerates the document review process.
Better Risk Assessment
Enables improved evaluation of risks.
Greatly Reduced Manual Effort
Minimizes the need for manual data handling.
Built for Insurance
Specifically designed for insurance workflows.
Optimized for Underwriting
Tailored to meet the needs of underwriting teams.
Easy to Integrate
Designed for straightforward integration into existing systems.
Simple to Use
User-friendly and intuitive.
Always Under Your Control
Users maintain oversight and control over the AI processes.
Adaptive Machine Learning
The system learns from underwriter feedback and improves continuously.
Supports ACORD forms
Can process standardized ACORD insurance forms.
Supports Other High-Impact Documents
Processes various other critical insurance documents.
Solutions for Carriers
Provides specific solutions for insurance carriers.
Solutions for MGAs
Offers tailored solutions for Managing General Agents.
Solutions for BPO Partners
Designed to assist Business Process Outsourcing partners.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
10
Interface languages
39
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianDutchPortugueseRussianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇸🇬SGD🇳🇿NZD🇭🇰HKD🇳🇴NOK🇰🇷KRW🇲🇽MXN🇧🇷BRL🇷🇺RUB🇿🇦ZAR🇹🇷TRY🇦🇪AED🇸🇦SAR🇹🇭THB🇮🇩IDR🇵🇱PLN🇭🇺HUF🇨🇿CZK🇩🇰DKK🇮🇱ILS🇨🇱CLP🇵🇭PHP🇹🇼TWD🇲🇾MYR🇵🇰PKR🇻🇳VNDIQD🇨🇴COP🇦🇷ARSQAR

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