SOSMobile logo

SOSMobile

by InsightAtlast · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorInsightAtlast
Year launched1999
StatusActive
Location1 Elm Street, Milford, NH 03055
Countries servedGlobal
Languages15
Integrations
Free tier
Free trial
Contact salesYES

About SOSMobile

SOSMobile is a mobile software platform from InsightAtlast that provides access to inventory files and other information in the field. It includes testimonials, contact options, and case studies to support informed decision-making. Users can calculate their needs with a dedicated feature and learn more about the platform's capabilities. This helps field personnel easily access essential information, improving their productivity and response times. SOSMobile is designed for businesses that require real-time data access while working outside the office. Key capabilities: Access inventory files View case studies Contact options Calculate needs User testimonials Best for: field technicians and managers that need quick access to essential inventory information on-site.

SOSMobile, developed by InsightAtlast, LLC, is a highly specialized Mobile Workforce Management system tailored for the utility industry, including gas, electric, and water companies. Its primary purpose is to replace paper-based workflows with a fully digital solution, streamlining field service operations, scheduling, dispatching, and operational control. The system consists of SOSDispatch for office personnel and SOSRemote for field technicians, offering an intuitive, user-friendly interface with features such as speech-to-text, barcode scanning, GPS tracking, and customized drop-downs to simplify data entry and reduce errors. SOSMobile excels in automated scheduling and load balancing, handling high volumes of service orders while optimizing resource allocation according to utility-specific business rules. Offline capability ensures uninterrupted field operations in remote areas, and the optional Emain Monitoring module automates work order creation by parsing incoming email notifications. The platform supports safety and compliance requirements with tools like Panic Buttons, Job Briefing Reports, Geo-Fencing, and Timestamps, while inventory access in the field allows technicians to track and manage parts in real time.

Pros & Cons

What users like
  • +The SOSRemote app enables field technicians to complete work assignments paperlessly on Android, iOS, and Windows devices.
  • +Real-time updates between field and office teams improve coordination and reduce delays in service execution.
  • +Field crews can access inventory files and other operational data directly from the field, enhancing decision-making and reducing back-office dependencies.
What users flag
  • There is no reference to API availability or developer tools, which may hinder integration with proprietary enterprise systems.
  • No public pricing information is provided, making it difficult for prospective clients to evaluate cost-effectiveness or budget planning.

Features

Key features

Mobile Paperless Work Orders
Eliminates paper work orders by allowing Field Techs to complete assignments on a mobile device.
Real-Time Field Updates
Provides instantaneous, two-way updates of work assignments and progress between the field and the office.
Access to Field Inventory and Information
Enables work crews to access inventory files and other necessary information while in the field.
Service Order Scheduling Engine
Includes a sophisticated engine for efficiently scheduling and load balancing a high volume of service orders.
Broad Multi-Platform Mobile App
Available as the SOSRemote app for field technicians on Android, iOS, and Windows devices.
Developer-Driven Responsiveness
The developer-owned company quickly incorporates user feedback and emerging technologies to keep the system flexible.

Additional features

Mobile Paperless Work Orders
Eliminates the use of paper work orders, including illegible handwriting and data entry redundancy.
Real-Time Field Updates
Provides instantaneous, two-way updates to and from the field regarding work assignments and progress.
Access to Field Inventory and Information
Allows field crews to access inventory files and other necessary information (e.g., records) while working.
Service Order Scheduling Engine
Includes a sophisticated engine for efficiently scheduling and load balancing a high volume of service orders.
Mobile App (SOSRemote)
Provides a way for Field Techs to complete work assignments paperlessly on an app.
Multi-Platform Compatibility
The SOSRemote app is available for Android, iOS, and Windows phones or tablets.
Record Keeping
Simplifies and streamlines the process of maintaining accurate records.
Billing
Facilitates and simplifies the billing process.
Technology Responsiveness
The company quickly incorporates user suggestions and emerging technologies into the software.
Automated Task Tracking
Automates many tasks that were previously tracked manually.
User-Friendly Interface
The application is designed to be easy for technicians to use.
Mobile Workforce Management System
Functions as a sophisticated system for managing a mobile field workforce.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
15
Interface languages
34
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkishHindiBengali.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇰🇷KRW🇹🇷TRY🇿🇦ZAR🇸🇦SAR🇦🇪AED🇸🇬SGD🇳🇿NZD🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇵🇱PLN🇭🇺HUF🇨🇿CZK🇹🇭THB🇲🇾MYR🇮🇩IDR🇹🇼TWD🇵🇭PHP🇻🇳VND🇨🇱CLP🇦🇷ARS

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