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Spike Lettings

by Spike Global · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorSpike Global
Year launched2011
StatusActive
Location115 - 119 Holdenhurst Road, 3rd Floor, Bournemouth, England BH8 8DY, UK
Countries servedGlobal
Languages1
Integrations12+
Free tierNO
Free trialNO
Contact salesYES

About Spike Lettings

Spike Lettings by Spike Global is a specialized cloud-based tenancy management platform designed to streamline and modernize the rental onboarding process for build-to-rent, co-living, and student accommodation sectors.

Spike Lettings by Spike Global is a specialized cloud-based tenancy management platform designed to streamline and modernize the rental onboarding process for build-to-rent, co-living, and student accommodation sectors. Unlike traditional property management systems that focus heavily on accounting and back-office operations, Spike Lettings prioritizes the resident journey by simplifying everything from property inquiries and reservations to payments, referencing, and digital contract signing. The platform features a sleek, mobile-first interface that provides tenants with a smooth and intuitive experience while giving property teams a clear dashboard overview of lead pipelines, tenancy stages, and reservation activity. One of its strongest advantages is workflow automation, which significantly reduces paperwork and manual administration by automating tenancy progression, secure payment processing, and document management. The software also supports seamless synchronization with major UK property portals such as Rightmove and Zoopla, helping organizations manage listings and inquiries more efficiently. White-label customization further enhances brand consistency by allowing developers and agencies to fully tailor the platform to their identity.

Pros & Cons

Pros
  • Provides a comprehensive, end-to-end solution for managing the entire tenancy lifecycle.
  • Automatically syndicates property listings to major portals like Rightmove and Zoopla.
  • Offers a white-label option, allowing property companies to customize the platform with their own branding.
  • Includes a dedicated mobile app for tenants to manage their tenancy and communicate with staff.
Cons
  • Pricing information is not publicly available and requires contacting the company for a demo.
  • Lacks public API documentation, limiting self-service options for custom integrations

Features

Key features

Property Listings

Allows prospective tenants to browse available properties and automatically uploads listings to popular sites like Rightmove and Zoopla.

Reservations & Lead Management

Enables prospective tenants to reserve properties online and provides a dashboard for staff to manage leads.

Viewings Management

Consolidates viewing appointments from all channels into a single, centralized calendar.

Secure Payments

Collects reservation deposits and can be configured to set up payment schedules and credit accounts.

Tenancy Progression

Provides tenants with a portal to view their application status, communicate with the management team, and sign contracts.

Additional features

Document Management

Securely stores and manages tenancy documentation, such as contracts, for both pre-completion and active tenancies.

Real-Time Communication

Offers a direct messaging system for staff and tenants to handle maintenance issues and other queries.

Property Management Dashboard

Provides a centralized view of safety certificates, inspections, maintenance tasks, payment arrears, and upcoming tenancy renewals.

White-Label Branding

Allows the platform to be customized with a company's own branding, including colors, logos, and imagery.

Tenant Mobile App

Offers tenants a dedicated mobile application to manage their living experience, log enquiries, and submit defects.

Website Integration

Can be embedded into a company's existing marketing website to capture enquiries and manage reservations.

Maintenance & Defect Logging

Allows tenants to submit maintenance requests and log property defects directly from their smartphones.

CRM & Accountancy Integration

Automatically passes inquiry data and contact information to third-party CRM and accounting software.

Embedded Marketing Forms

Features inquiry forms that can be integrated into existing marketing websites to capture leads.

Occupancy Analytics

Provides data insights to help managers understand occupancy levels per building or block.

Automated Reminders

Notifies staff of pending inspections and tenancies that are due for renewal.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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