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About Spok Care Connect

Spok Care Connect is a clinical communication software from Spok that improves patient outcomes by delivering critical information to care teams when and where it matters most. It includes features such as communication support for hospital contact centers, tools to eliminate communication gaps across health systems, and services to hospitals worldwide. This software helps ensure timely and accurate information flow, ultimately improving team collaboration. With a user base of more than 2,200 hospitals, including top facilities, Spok Care Connect is designed to address the communication needs of diverse healthcare environments. Key capabilities: clinical communication hospital contact center support gap elimination global service team collaboration Best for: healthcare organizations that need effective communication solutions for patient care.

Spok Care Connect Details

Vendor
Spok
Year Launched
1984
Location
3000 Technology Drive, Suite 400 Plano, TX 75074
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Russian, Korean.
Users
Physicians, Nurses, Transport and housekeeping staff, Contact center operators, Hospital administrators, Multi-disciplinary care team members
Industries Served
Large hospital networks, Academic medical centers, Teaching hospitals, Critical access and rural hospitals, Healthcare communication services
Tags
Medical Scheduling, Patient Management, Healthcare Communication, Spok Care Connect

Spok Care Connect's In-App Market Place

Does Spok Care Connect have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)

Pros & Cons

  • The platform combines cloud messaging and encrypted paging to deliver extremely reliable, mission-critical uptime
  • A unified directory replaces paper-based contact systems, providing a single source of truth for hospital communications
  • The software is FDA-cleared as a Class II medical device, ensuring trusted clinical alerting capabilities
  • Earlier mobile app versions lacked fine-grained control over notification tones and vibration settings
  • Long implementation timelines create a high barrier to entry, making it less practical for small or single-provider clinics

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