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Starfish

by EAB Global, Inc. · Since N/A
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ActiveAvailable globallyCloud
Quick facts
VendorEAB Global, Inc.
Year launchedN/A
StatusActive
Location2445 M Street NW, Washington D.C., DC, United States, Washington, District of Columbia
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Starfish

Starfish is a student success platform from EAB Global, Inc. that helps institutions improve student retention and outcomes. It provides features such as early alert systems, academic advising tools, and progress tracking so institutions can better support students throughout their academic journey. Starfish allows educators and administrators to identify at-risk students, facilitate communications, and monitor intervention effectiveness. With its integration capabilities, users can connect it with existing systems to simplify workflows. Key capabilities: early alert systems academic advising tools student progress tracking communication tools integration with other systems Best for: higher education institutions that need to support student success and retention.

Starfish by EAB is a comprehensive student success platform designed to help colleges and universities engage with students more effectively and proactively. The software integrates multiple functions, including early alerts, scheduling, case management, and degree planning, to ensure that students receive timely support tailored to their individual needs. By connecting student data with actionable insights, Starfish enables institutions to identify at-risk students, allocate resources efficiently, and provide targeted interventions that improve retention and overall student outcomes. The platform’s operational and strategic analytics empower faculty and staff with the data needed to make informed decisions and align institutional strategies with student success goals. One of Starfish’s standout features is its integration with the Student Success Collaborative, a nationwide network of higher education leaders. This connection allows institutions to share best practices, learn from peer experiences, and implement evidence-based strategies under the guidance of dedicated Strategic Leaders. The platform also supports degree planning, ensuring students stay on track academically while helping institutions anticipate course demand.

Pros & Cons

What users like
  • +Provides proactive student support by identifying at-risk students early and facilitating timely interventions.
  • +Offers operational and strategic analytics that empower staff to make data-driven decisions efficiently.
  • +Enables cohort management, allowing institutions to provide targeted group support and monitor outcomes.
  • +Connects institutions to the nationwide Student Success Collaborative, sharing best practices and peer insights.
  • +Dedicated Strategic Leaders provide personalized guidance for implementation, training, and change management.
What users flag
  • Customization for specific institutional needs may require additional time and technical support.
  • Some features, like predictive analytics, may have a learning curve for faculty and staff.
  • Reporting and dashboard tools may be overwhelming for users without prior experience in data analytics.
  • Success outcomes depend heavily on active participation and buy-in from both students and staff.
  • Limited mobile accessibility compared to some newer student engagement apps.

Features

Key features

Early Alert & Case Management
Identify and engage students with the resources aligned to their specific needs to support at‑risk students proactively.
Scheduling & Case Management
Track and manage student support interactions, scheduling interventions and follow‑ups efficiently.
Operational Analytics
Provide faculty and staff with data-driven insights to enable proactive advising and measure institutional capacity to support students.
Strategic Analytics
Offer dashboards and reports to guide actions across identified student groups based on specific risk factors and trends.
Degree Planning
Guide students through their academic pathway with planning tools and off‑track notifications to keep them on course.
Cohort Management & Student Success Collaboration
Enable cohort-based student support and connect institutions to a nationwide network of success leaders for sharing strategies and best practices.

Additional features

Early Alert
Identify students needing support based on data and alerts.
Scheduling
Organize appointments and support sessions for students and staff.
Case Management
Track individual student cases and manage their progress and support history.
Operational Analytics
Analyze institutional data to assess support capacity and advise effectively.
Strategic Analytics
Generate dashboards and reports to monitor student groups and risk factors.
Degree Planning
Map out academic paths for students and monitor progress.
Off‑Track Notifications
Alert institutions and students when they deviate from their planned academic path.
Cohort Management
Manage groups of students collectively for support, advising, and interventions.
Student Success Collaborative Network Access
Connect with peer institutions to share strategies, insights, and best practices through a nationwide network.
Dedicated Strategic Leader Support
Partner with school-specific success leaders for implementation, training, and change management.
Resource Allocation and Support Coordination
Align institutional resources with student needs efficiently.
Proactive Advising
Enable staff to intervene and advise students before issues escalate.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
13
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇬🇧GBP🇪🇺EUR🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇰🇷KRW🇸🇪SEK🇳🇿NZD

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