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About Statuspage

Statuspage is a status communication software from Atlassian that helps organizations keep stakeholders informed about the status of their services. It includes featured apps, Atlassian Collections, and filters by use case and team to provide relevant updates and information. This ensures that users receive timely notifications regarding incidents or outages, leading to improved trust and transparency with users and customers. Additionally, Statuspage enables teams to create customizable status pages that can be branded to reflect their organization’s identity. Key capabilities: real-time incident updates customizable status pages integration with other Atlassian products user subscription options reporting features Best for: organizations that need to communicate service status effectively.

Statuspage Details

Vendor
Atlassian
Year Launched
2013
Location
Level 6, 341 George Street, Sydney, NSW 2000, Australia
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, French, German, Spanish, Portuguese, Japanese, Dutch
Users
Admins, Developers, IT Support Teams, Project Managers, System Administrators
Industries Served
Technology, eCommerce, Finance, Healthcare, Retail, Entertainment, Manufacturing, Education, Government
Tags
Customer Communications Management, Team Communication, Server Monitoring

Statuspage's In-App Market Place

Does Statuspage have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

8

Mini Apps

Checklist apps for Jira: For creating to-do lists

definitions of done

or acceptance criteria.

Word/PDF Exporters: To convert Confluence pages to various document formats.

Time tracking integrations: For logging and reporting time spent on tasks.

Diagramming tools: Like draw.io or Gliffy for creating various types of diagrams within Confluence or Jira.

Automation tools: To streamline workflows and reduce manual tasks.

Single Sign-On (SSO) solutions: Provided by vendors like miniOrange to simplify user authentication.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), SGD (S$), HKD (HK$), NZD (NZ$), INR (₹), RUB (₽), BRL (R$).

Pros & Cons

  • Clear Incident Communication
  • Allows organizations to notify customers instantly during outages or scheduled maintenance, reducing support tickets and building trust.
  • Customizable Branding
  • You can tailor your status page to match your company’s branding with custom logos, CSS, and domain support.
  • Support for Private and Public Pages
  • Offers both public status pages for customers and private pages for internal teams or enterprise clients.
  • Scalable Notification System
  • Supports email, SMS, webhook, and RSS notifications, allowing users to subscribe to specific components and stay informed.
  • Pricey for Larger Subscriber Counts
  • The pricing scales steeply with subscriber numbers, which may become costly for growing organizations or large enterprises.
  • Limited In-App Analytics
  • While basic analytics are available, deeper insights into incident patterns or user engagement require external tools or integrations.
  • Basic Incident Workflow
  • Compared to full-featured ITSM tools, Statuspage lacks in-depth incident resolution workflows and team collaboration tools.

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