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Stratifyd

by Stratifyd · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorStratifyd
Year launched2015
StatusActive
LocationHeadquarters 2101 Thrift Rd , Charlotte, North Carolina 28208, US
Countries servedGlobal
Languages15
Integrations11+
Free tierN/A
Free trialN/A
Contact salesYES

About Stratifyd

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Stratifyd is an AI-driven experience analytics platform designed to provide organizations with a unified view of customer, employee, and patient experience data. It consolidates behavioral, operational, and conversational insights into a single dashboard, empowering businesses to make data-driven decisions and optimize performance across various channels. By eliminating data silos, Stratifyd allows teams to unlock hidden patterns, improve customer retention, and streamline operational efficiencies. Its versatility makes it an invaluable tool for industries such as healthcare, finance, and consumer goods, offering tailored solutions to address complex business challenges. The platform’s AI capabilities enable real-time analysis of omnichannel data, from customer interaction transcripts to employee feedback, making insights readily accessible for teams at all technical levels. Stratifyd’s customizable dashboards and intuitive interface allow users to visualize and interpret data without requiring extensive expertise. Seamless integration with various data sources ensures businesses can incorporate Stratifyd into their existing workflows, facilitating a holistic approach to decision-making. Its cloud-based infrastructure further enhances accessibility, enabling teams to collaborate and access insights from anywhere in the world.

Pros & Cons

Pros
  • AI-powered insights for data-driven decision-making.
  • Omnichannel integration for a holistic view of data.
  • Easy-to-use interface suitable for all skill levels.
  • Customizable dashboards and real-time analytics.
Cons
  • Pricing information is not publicly available.
  • May require initial setup and integration time.

Features

Key features

AI-Powered Insights

Stratifyd’s proprietary AI uncovers patterns in conversational, behavioral, and operational data to deliver prescriptive analytics.

Omnichannel Data Integration

Leverages data from various channels to create a unified view of customer and stakeholder interactions.

Real-Time Analytics

Provides instant insights from call and chat transcripts to identify urgent issues and compliance risks.

Holistic Data Analysis

Consolidates customer, employee, and operational data to eliminate blind spots and surface actionable insights.

Customizable Dashboards

Offers tailored dashboards for specific business needs, making data visualization and interpretation easy.

Additional features

Medical Insights

Optimizes patient journeys by transforming medical affairs data into actionable intelligence.

Customer Intelligence

Reduces churn and improves customer retention by analyzing customer interaction data.

Employee Experience Analytics

Tracks employee satisfaction to identify inefficiencies and improve workplace journeys.

Contact Center Insights

Evaluates call center performance, flags compliance issues, and suggests real-time adjustments.

Product Experience Analytics

Uses customer insights to drive innovation and optimize product strategies.

Operational Fine-Tuning

Makes stakeholder intelligence accessible across teams to enhance decision-making.

Closed-Loop Feedback

Facilitates continuous improvements by incorporating feedback into strategic pivots.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
15
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchSwedishNorwegianDanishFinnishRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇰🇷KRW🇷🇺RUB

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