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Superfluid Labs

by Superfluid Labs Limited · Since 2015
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Active6+ countriesCloud
Quick facts
VendorSuperfluid Labs Limited
Year launched2015
StatusActive
LocationStaufenstrasse 9, Sulzbach, 65843 Germany
Countries served6+
Languages1
Integrations3+
Free tierNO
Free trialYES
Contact salesNO

About Superfluid Labs

Superfluid Labs is an AI and data intelligence platform for emerging markets. It excels by making advanced artificial intelligence more accessible, allowing regional banks and startups to compete using alternative data and predictive insights.

Superfluid Labs is an AI and data intelligence platform for emerging markets. It excels by making advanced artificial intelligence more accessible, allowing regional banks and startups to compete using alternative data and predictive insights. For a Product Manager or Business Analyst, its value lies in Revenue Optimization—it helps organizations identify stronger lending opportunities and predict customer churn. It is a strong choice for businesses looking to scale profitably in Africa through data-driven decision-making.

Pros & Cons

Pros
  • Ensures compliance with financial regulations by providing clear reasons for AI decisions.
  • Proven track record in reducing loan losses and increasing profitability for African lenders.
  • Unrivaled ability to turn unconventional data into reliable credit scores in unbanked markets.
Cons
  • Most effective in African markets; may require model retraining for significantly different geographic contexts.
  • Success is heavily dependent on the quality and accessibility of the client's historical data.
  • Requires robust data handling agreements due to the sensitive nature of SMS and transaction logs.

Features

Key features

Explainable AI (XAI)

Provides transparent, interpretable models so businesses understand why a certain credit score or prediction was generated.

Precision Marketing

Groups customers based on profitability and behavior for highly targeted cross-sell and up-sell opportunities.

Churn Risk Analysis

Identifies "at-risk" customers before they leave, allowing for automated retention campaigns.

Customer 360 View

Consolidates diverse data sources into a single unified profile for every customer.

Digital Credit Scoring

Uses alternative data (mobile money, SMS logs, transactions) to build predictive risk models for retail lending.'

Additional features

Business Intelligence (SuperBI)

Interactive dashboards for visualizing growth trends and operational health.

GIS & Satellite Intelligence

Incorporates geographic data for agricultural and clean energy risk assessment.

Most Profitable Customer Analysis

Ranks customers by lifetime value (LTV) to optimize marketing spend.

Customer Segmentation

Automatically clusters customers into behavioral cohorts (e.g., "High Spenders," "Occasional Users").

Real-time API Deployment

Deploys trained models as REST APIs for instant decision-making in lending apps.

Feature Engineering

Extracts meaningful signals from raw call logs, mobile money trails, and survey data.

Automated Machine Learning (AutoML)

Streamlines the model selection and optimization process.

Data Aggregation & Cleaning

Automatically ingests and sanitizes messy transactional data.

Pricing

Free trial
Free version
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Countries & Languages

6
Countries served
1
Interface languages
1
Billing currencies

Available in

KenyaGhanaNigeriaRwandaTanzaniaUganda

Interface languages

English

Billing currencies

🇺🇸USD

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