SuperOps.ai logo

SuperOps.ai

by SuperOps.ai · Since 2020
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorSuperOps.ai
Year launched2020
StatusActive
Location2093, Philadelphia Pike,#2105, Claymont, DE 19703
Countries servedGlobal
Languages1
Integrations8+
Free tierYES
Free trialNO
Contact salesYES

About SuperOps.ai

SuperOps is an AI-powered unified IT operations platform that centralizes endpoint management, service desk workflows, automation, and analytics, enabling IT teams and managed service providers to streamline operations, improve efficiency, enhance security, and deliver proactive, data-driven support across distributed environments seamlessly.

SuperOps is a comprehensive IT management platform designed to unify multiple operational layers into a single, intelligent ecosystem powered by agentic AI. It enables IT teams and managed service providers to manage endpoints, automate workflows, monitor infrastructure, and deliver efficient service management from one centralized interface. With built-in tools such as Remote Monitoring and Management (RMM), Professional Services Automation (PSA), Mobile Device Management (MDM), and integrated ticketing, SuperOps eliminates the need for multiple disconnected tools. Its AI assistant, Monica, provides contextual intelligence, proactive automation, and continuous learning capabilities, helping teams resolve incidents faster and even autonomously. The platform supports cross-OS environments, ensuring seamless control over workstations, servers, and mobile devices while maintaining compliance and security standards. SuperOps also enhances profitability through real-time insights into contracts, SLAs, and technician performance. With scalable deployment, transparent pricing, and strong integration capabilities, it empowers organizations to improve operational efficiency, reduce manual workloads, and deliver superior IT services while adapting to evolving business needs.

Pros & Cons

Pros
  • Centralized platform reduces tool sprawl and simplifies IT operations management significantly
  • AI automation improves efficiency by resolving incidents without manual intervention required
  • Scalable architecture supports growing businesses and evolving IT infrastructure needs effectively
  • Real-time monitoring ensures proactive issue detection and faster response times consistently
Cons
  • Advanced features may be overwhelming for smaller teams with basic requirements
  • Initial setup complexity may require technical expertise and onboarding time investment
  • Customization options might require additional configuration effort for specific use cases
  • Dependence on internet connectivity may affect performance in unstable network environments

Features

Key features

Unified Endpoint Management

Centralized control and monitoring of devices across multiple environments.

Integrated Service Desk

Built-in ticketing system for streamlined IT service management workflows.

Cross-Platform Device Control

Manage Windows, macOS, Linux, and mobile devices seamlessly.

AI-Powered Automation

Intelligent automation using AI agents to resolve incidents efficiently.

Proactive Monitoring

Real-time alerts and predictive insights to prevent system failures.

Additional features

Remote Monitoring and Management

Real-time monitoring and management of endpoints across networks.

Mobile Device Management

Control and secure mobile devices across operating systems effectively.

Patch Management

Automated updates and patch deployment for improved security compliance.

Policy Management

Define and enforce IT policies across devices and systems.

Ticketing System

Integrated service desk for issue tracking and resolution workflows.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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