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Software Status:Sold

About Surbo

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Surbo Details

Vendor
Surbo
Year Launched
2003
Location
Global HQ B-18, Sector-34, Infocity- 1, Gurugram, Haryana 122001, IN
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German, Spanish, French, Italian, Portuguese
Users
Retail companies., Financial institutions., E-commerce businesses., Customer support teams., Marketing teams.
Industries Served
E-commerce: For automating customer interactions and reducing cart abandonment., Retail: Managing both offline and online customer engagements., Financial Services: Handling customer queries through chatbots., Technology: Streamlining internal communications., Customer Support: Automating responses and managing multi-channel interactions.
Tags
CPaaS, Conversational AI, Chatbots, Omnichannel Communication, Marketing Automation, Customer Support Automation, Natural Language Processing (NLP), Generative AI, Live Agent Integration, E-commerce Automation.

Surbo's In-App Market Place

Does Surbo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), BRL (R$), CHF (Fr), SGD (S$), KRW (₩), NZD (NZ$), SEK (kr)

Pros & Cons

  • Wide range of native integrations.
  • Scalable AI-driven solutions for automation.
  • Omnichannel engagement to improve customer satisfaction.
  • Strong analytics for campaign optimization.
  • Pricing is not readily available and requires contacting the sales team.
  • Complex setup for businesses not familiar with AI-driven automation.

Surbo's Support Options

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