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SurveyMe

by SurveyMe · Since 2011
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Quick facts
VendorSurveyMe
Year launched2011
StatusActive
LocationSuite 190 1601 Dove St. Newport Beach CA 92660 USA
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About SurveyMe

SurveyMe is a mobile-based survey platform for businesses to gather customer feedback. It provides reward-based surveys to incentivize participation and delivers real-time, actionable data to help businesses make informed decisions.

SurveyMe is a customer feedback platform that enables businesses to collect actionable data through mobile-based, reward-driven surveys. The service focuses on gathering real-time feedback from customers while they are on-site, aiming to provide immediate and accurate insights. Key features include a mobile app for both iOS and Android, customizable surveys with templates, and secure data reporting. The platform supports multi-location businesses by allowing comparison of results across different sites. While pricing details are not published, the service offers PRO and ENTERPRISE accounts with unlimited surveys. Deployment is primarily cloud-based via a web browser and native mobile apps. Support is available through a contact form, and the company was founded in 2011.

Pros & Cons

Pros
  • Offers rewards to incentivize customers and increase survey response rates.
  • Provides real-time feedback collection while customers are on-location.
  • Supports both iOS and Android devices, making it accessible to a wide audience.
  • Allows businesses to compare survey results across multiple locations.
  • Features a managed service option for businesses that need assistance with survey creation and analysis.
Cons
  • Pricing information for subscription plans is not publicly available on the website.
  • The website does not list any specific software integrations.
  • No direct support email or phone number is provided on the contact page.

Features

Key features

Reward-Based Surveys

Incentivize customer participation with rewards to boost response rates.

Mobile-First Platform

Eliminates the need for dedicated survey equipment by using a mobile app for feedback collection.

Real-Time Feedback

Gathers detailed feedback from customers while they are on-location for immediate insights.

Secure Data

All collected survey data is secure and exclusively viewable by the business.

Actionable Reporting

Provides high-quality reports to help businesses make better decisions.

Additional features

Customizable Surveys

Create surveys with pre-set templates or custom questions tailored to specific industries.

Multiple Promotion Channels

Distribute surveys via unique codes, QR codes, and web URLs for use in emails, websites, and social media.

Multi-Location Comparison

Compare survey results across different business locations for PRO and ENTERPRISE accounts.

Private Surveys

Option to create private surveys accessible only to a target audience with a specific code.

GPS-Enabled Search

Customers can use their devices to automatically find nearby surveys.

Reward Redemption Control

Set limits on how often a customer can redeem a reward for survey participation.

Managed Services

Offers a service to create, manage, and report survey results for businesses short on time.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
1
Interface languages
Billing currencies

Interface languages

English

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