About SurveyMe
SurveyMe is a mobile-based survey platform for businesses to gather customer feedback. It provides reward-based surveys to incentivize participation and delivers real-time, actionable data to help businesses make informed decisions.
SurveyMe is a customer feedback platform that enables businesses to collect actionable data through mobile-based, reward-driven surveys. The service focuses on gathering real-time feedback from customers while they are on-site, aiming to provide immediate and accurate insights. Key features include a mobile app for both iOS and Android, customizable surveys with templates, and secure data reporting. The platform supports multi-location businesses by allowing comparison of results across different sites. While pricing details are not published, the service offers PRO and ENTERPRISE accounts with unlimited surveys. Deployment is primarily cloud-based via a web browser and native mobile apps. Support is available through a contact form, and the company was founded in 2011.
Pros & Cons
- Pre-written questions tailored for food, beverage, ticketing, and staff evaluations.
- Instant reward delivery encourages guests to complete surveys on the spot.
- Allows businesses to set cool-down periods before a user can claim another reward.
- Excellent for chain businesses wanting to compare guest satisfaction across different sites.
- Bypasses hardware costs by running on customers' personal smartphones via QR codes or GPS.
- Geofenced or nearby survey discovery relies on users enabling location permissions.
- Users must either scan a QR code or download the mobile app to participate.
- Businesses must supply their own perks/coupons to maximize response efficiency.
Features
Key features
Incentivize customer participation with rewards to boost response rates.
Eliminates the need for dedicated survey equipment by using a mobile app for feedback collection.
Gathers detailed feedback from customers while they are on-location for immediate insights.
All collected survey data is secure and exclusively viewable by the business.
Provides high-quality reports to help businesses make better decisions.
Additional features
Create surveys with pre-set templates or custom questions tailored to specific industries.
Distribute surveys via unique codes, QR codes, and web URLs for use in emails, websites, and social media.
Compare survey results across different business locations for PRO and ENTERPRISE accounts.
Option to create private surveys accessible only to a target audience with a specific code.
Customers can use their devices to automatically find nearby surveys.
Set limits on how often a customer can redeem a reward for survey participation.
Offers a service to create, manage, and report survey results for businesses short on time.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About SurveyMe
SurveyMe is a mobile-based survey platform for businesses to gather customer feedback. It provides reward-based surveys to incentivize participation and delivers real-time, actionable data to help businesses make informed decisions.
SurveyMe Details
SurveyMe's In-App Market Place
Does SurveyMe have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD, GBP
Pros & Cons
- Pre-written questions tailored for food, beverage, ticketing, and staff evaluations.
- Instant reward delivery encourages guests to complete surveys on the spot.
- Allows businesses to set cool-down periods before a user can claim another reward.
- Excellent for chain businesses wanting to compare guest satisfaction across different sites.
- Bypasses hardware costs by running on customers' personal smartphones via QR codes or GPS.
- Geofenced or nearby survey discovery relies on users enabling location permissions.
- Users must either scan a QR code or download the mobile app to participate.
- Businesses must supply their own perks/coupons to maximize response efficiency.
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