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SurveyMethods

by SurveyMethods · Since 2003
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ActiveCloudFree tier
Quick facts
VendorSurveyMethods
Year launched2003
StatusActive
LocationCypress, Texas, United States
Countries servedN/A
Languages1
Integrations7+
Free tierYES
Free trialYES
Contact salesYES

About SurveyMethods

SurveyMethods is an online survey software platform for creating, distributing, and analyzing surveys. It features AI-powered survey creation and analysis, over 20 question types, and multiple distribution options.

SurveyMethods is an online survey software platform designed to facilitate the creation, distribution, and analysis of surveys for businesses, researchers, and other organizations. The platform emphasizes ease of use with a five-step process and features AI-powered tools to accelerate survey design and data analysis. Key capabilities include AI-driven survey generation from a text prompt, sentiment analysis of open-ended responses, and a chat-based interface for querying results. The software supports over 20 question types, advanced skip logic, and survey customization with branding. Distribution options are flexible, including email, web embedding, and social media links. SurveyMethods offers a tiered pricing model, including a free basic plan, and paid monthly or annual subscriptions for more advanced features like API access, collaboration tools, and higher response limits. The platform integrates with other applications via Zapier and a REST API.

Pros & Cons

Pros
  • Offers a free-forever plan for basic use.
  • AI-powered features assist in both survey creation and data analysis.
  • Provides a wide range of question types and advanced logic options.
  • Supports multiple distribution methods, including email, web, and social media.
  • Integrates with other applications through Zapier and a REST API.
Cons
  • The free plan has significant limitations on the number of surveys, questions, and responses.
  • Advanced features like collaboration and API access are restricted to higher-tier paid plans.
  • Phone support is not available for users on the free plan.

Features

Key features

AI-Powered Survey Creation

Generate complete surveys by describing your needs in a prompt. The AI automatically selects appropriate questions, types, and structure.

AI-Powered Analysis

Automatically analyze open-ended responses for sentiment, detect trends with machine learning, and score response quality to identify low-quality or inconsistent answers.

Ask AI

Interact with your survey data using a chat interface. Ask questions in plain English to get instant answers, insights, and executive summaries.

Customizable Surveys

Personalize surveys with your organization's logo, colors, and branding to maintain a consistent look and feel.

Multiple Distribution Channels

Launch surveys through various methods, including email, embedding on a website, or sharing a direct link on social media platforms.

Advanced Logic and Quotas

Implement question-based, unconditional, and advanced field-based page logic (skip logic) to create dynamic survey paths. Set survey quotas to manage response targets.

Additional features

Real-Time Reporting

Track survey responses as they are collected and analyze results in real-time through a graphical analysis module.

Survey Templates

Utilize a library of pre-built survey templates for various use cases like customer satisfaction, HR, and product development to get started quickly.

Multiple Question Types

Choose from over 20 different question types to build diverse and effective surveys for data collection.

Event Management

Create and manage event registration surveys to handle sign-ups and gather attendee information.

API and Zapier Integration

Connect SurveyMethods to other applications using a REST API or Zapier to automate workflows and data transfer.

Anonymous Surveys

Configure surveys to be anonymous, which hides respondent email addresses and IP addresses to encourage candid feedback.

Collaboration Tools

Work with team members on surveys by granting view, edit, or copy permissions for collaborative projects.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic
USD 0/mo
flat rate · billed monthly
  • 3 Surveys
  • 50 Questions/Survey
  • 15 Responses/Survey
  • Survey Library
  • 20+ Question Types
  • Create with AI
Source: vendor pricing page →
Advanced
USD 15/mo
flat rate · billed monthly
  • Unlimited Questions
  • 10,000 Responses
  • Question-Based Page Logic
  • Embed Collectors
  • Send Reminders
  • Add Logo

Price is $12/month when billed annually. 500 responses/month limit on monthly plan.

Source: vendor pricing page →
Professional
USD 49/mo
flat rate · billed monthly
  • All of Advanced, plus:
  • 30,000 Responses
  • Advanced Field-Based Logic
  • Survey Quotas
  • Publish Reports Online
  • Sentiment Analysis

Price is $41/month when billed annually.

Source: vendor pricing page →
Enterprise
Custom
contact sales for pricing
  • Volume Discounts
  • Collaboration Tools
  • Support for HR, Helpdesk, and CRM Integration
  • Workflow Tools
  • Dedicated Support
  • Live Training

Contact sales for a quote.

Source: vendor pricing page →

Annual plans

Advanced
USD 144/yr
flat rate · billed yearly · ≈ USD 12/mo
  • Unlimited Questions
  • 10,000 Responses
  • Question-Based Page Logic
  • Embed Collectors
  • Send Reminders
  • Add Logo

Equivalent to $12/month.

Source: vendor pricing page →
Professional
USD 492/yr
flat rate · billed yearly · ≈ USD 41/mo
  • All of Advanced, plus:
  • 30,000 Responses
  • Advanced Field-Based Logic
  • Survey Quotas
  • Publish Reports Online
  • Sentiment Analysis

Equivalent to $41/month.

Source: vendor pricing page →

Countries & Languages

Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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