About SurveyToGo
SurveyToGo is a multi-mode survey software for market research firms. It supports CAPI, CAWI, and CATI surveys, with features for offline data collection, quality control, and complex survey logic.
SurveyToGo is a comprehensive data collection platform designed for market research firms. It enables the creation of complex, multi-mode surveys, including CAPI (Computer-Assisted Personal Interviewing), CAWI (Web), and CATI (Telephone). A key strength is its robust offline capability, allowing field interviewers to collect data on iOS and Android devices without a constant internet connection. The platform includes a powerful survey designer with support for advanced logic, multimedia capture, and multi-language translations. Quality control is a major focus, with features like GPS location tracking, silent voice recording, and a dedicated console for reviewing and approving interviews. Pricing is usage-based, requiring the purchase of interview credits and storage. While there is no traditional free trial, a free download of the design Studio is available, and a special discount model exists for students. The product is available as a hosted service or an on-premise installation.
Pros & Cons
- Supports multiple survey modes including CAPI, CAWI, and CATI.
- Full offline support for data collection on mobile devices.
- Advanced quality control features like GPS tracking and silent voice recording.
- Pay-as-you-go pricing model based on interview credits, with no per-user fees.
- Offers a dedicated PC/Laptop application for conducting surveys.
- Initial user account permission configurations can be complex for small organizations
- Real-time online reporting options are basic without exporting to third-party BI software
- Customer support response times can vary depending on regional time zones and plan tier
- Custom scripting for complex survey logic relies heavily on proprietary system syntax
- Storage limits on media attachments require purchasing additional media storage packages
Features
Key features
Create and deploy CAPI, CAWI, and CATI market research surveys.
Conduct surveys on mobile devices without an active internet connection.
Review, approve, or reject interviews with features like GPS tracking and silent voice recording.
Supports branching, skipping, filtering, looping, and piping to control survey flow.
Capture photos, videos, and sound recordings as part of the interview data.
Script a survey once and provide multiple translations for respondents and interviewers.
Additional features
Manage projects, quotas, interviewers, and respondent locations from a central console.
Integrate QR and barcode scanning into surveys to capture encoded data.
ISO 27001 certified platform with password-protected data and granular user permissions.
Conduct surveys using a PC in addition to mobile devices.
Automate the process of exporting survey data.
Allows for unlimited test interviews to validate survey design and logic.
Pricing
One-time purchase
- 1,000 Interviews
- Unlimited users
- Unlimited devices
Price is for a package of 1000 interview credits. Storage must be purchased separately.
Source: vendor pricing page →- Includes 2,000 Interviews (~$0.42 per interview)
- Unlimited users
- Unlimited devices
- Enhanced quality control storage
Price is for a package of 1,200 interview credits. Storage must be purchased separately.
Source: vendor pricing page →- 6,000 interviews
- Unlimited users
- Unlimited devices
- Enhanced quality control storage
Price is for a package of 6,000 interview credits. Storage must be purchased separately.
Source: vendor pricing page →- 12,000 interviews
- Unlimited users
- Unlimited devices
- Enhanced quality control storage
Price is for a package of 12,000 interview credits. Storage must be purchased separately.
Source: vendor pricing page →For purchases over 12,000 interviews, contact sales for custom pricing.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About SurveyToGo
SurveyToGo is a multi-mode survey software for market research firms. It supports CAPI, CAWI, and CATI surveys, with features for offline data collection, quality control, and complex survey logic.
SurveyToGo Details
SurveyToGo's In-App Market Place
Does SurveyToGo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
One-time purchase
- 1,000 Interviews
- Unlimited users
- Unlimited devices
Price is for a package of 1000 interview credits. Storage must be purchased separately.
Source: vendor pricing page →- Includes 2,000 Interviews (~$0.42 per interview)
- Unlimited users
- Unlimited devices
- Enhanced quality control storage
Price is for a package of 1,200 interview credits. Storage must be purchased separately.
Source: vendor pricing page →- 6,000 interviews
- Unlimited users
- Unlimited devices
- Enhanced quality control storage
Price is for a package of 6,000 interview credits. Storage must be purchased separately.
Source: vendor pricing page →- 12,000 interviews
- Unlimited users
- Unlimited devices
- Enhanced quality control storage
Price is for a package of 12,000 interview credits. Storage must be purchased separately.
Source: vendor pricing page →For purchases over 12,000 interviews, contact sales for custom pricing.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Supports multiple survey modes including CAPI, CAWI, and CATI.
- Full offline support for data collection on mobile devices.
- Advanced quality control features like GPS tracking and silent voice recording.
- Pay-as-you-go pricing model based on interview credits, with no per-user fees.
- Offers a dedicated PC/Laptop application for conducting surveys.
- Initial user account permission configurations can be complex for small organizations
- Real-time online reporting options are basic without exporting to third-party BI software
- Customer support response times can vary depending on regional time zones and plan tier
- Custom scripting for complex survey logic relies heavily on proprietary system syntax
- Storage limits on media attachments require purchasing additional media storage packages
SurveyToGo's Support Options
Email Address
[email protected]SurveyToGo's Alternatives
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