About Survicate
Survicate is a Customer Feedback software from Survicate. It’s built to help teams standardize work, reduce manual handoffs, and keep progress visible across stakeholders. In its messaging, it emphasizes Survicate, leading, customer, feedback, platform, allows, and businesses. Independent summaries exist for this product; confirm current scope and editions using official documentation. Key capabilities: Survicate: one platform to turn feedback into impact Ask everywhere, learn everything Features for deeper feedback How teams turn feedback into alignment Send the survey data to all the tools with 1-click native integrations Best for: Surveys.
Survicate is a highly regarded player in the customer feedback and survey software market, offering a robust and versatile solution designed to capture valuable insights from users and customers. Launched in 2013 and headquartered in Warsaw, Poland, Survicate has steadily built a reputation for its user-friendly interface and comprehensive survey functionalities. The platform excels in providing businesses with tools to gather actionable feedback through various methods, including pop-up surveys, email surveys, and embedded surveys. One of the standout features of Survicate is its ability to deliver targeted surveys based on user behavior, allowing companies to collect feedback at precise moments when it’s most relevant. This capability is particularly beneficial for capturing real-time insights, which can be crucial for improving user experience and addressing issues promptly. Survicate’s flexibility extends to its survey customization options, where users can design surveys that align closely with their specific needs and branding. The platform supports various survey types such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and product feedback surveys, catering to a wide range of feedback requirements.
Pros & Cons
- +Easy to use with a user-friendly interface.
- +Customizable surveys that can be tailored to specific needs.
- +Real-time analytics and reporting provide actionable insights.
- +Integrates well with major CRM and marketing platforms.
- +Provides various survey types to capture different kinds of feedback.
- −The free plan is quite limited, which might necessitate an upgrade for more comprehensive features.
- −Some users may find the customization options somewhat restrictive compared to other platforms.
Features
Key features
- 1. Targeted surveys (e.g., feedback on specific pages or interactions)
- 2. Net Promoter Score (NPS) surveys
- 3. Customer satisfaction (CSAT) surveys
- 4. Product feedback surveys
- 5. Customizable survey templates
- 6 .Integration with various CRM and marketing tools
- 7. Analytics and reporting dashboards
- 8. Automated survey triggers based on user behavior
Additional features
- /B Testing
- API
- Access Controls/Permissions
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- CRM
- CSAT Survey Structure
- Campaign Management
- Conditional Logic
- Conversion Tracking
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Segmentation
- Live Results Sharing
- Marketing Automation
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Online Polling
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Search/Filter
- Segmentation
- Site Intercept Survey
- Skip Logic
- Source Tracking
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Third-Party Integrations
- URL Customization
- Visual Analytics
- Website Integration
- Widgets
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Survicate
Survicate is a Customer Feedback software from Survicate. It’s built to help teams standardize work, reduce manual handoffs, and keep progress visible across stakeholders. In its messaging, it emphasizes Survicate, leading, customer, feedback, platform, allows, and businesses. Independent summaries exist for this product; confirm current scope and editions using official documentation. Key capabilities: Survicate: one platform to turn feedback into impact Ask everywhere, learn everything Features for deeper feedback How teams turn feedback into alignment Send the survey data to all the tools with 1-click native integrations Best for: Surveys.
Survicate Details
Survicate's In-App Market Place
Does Survicate have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
3
Mini Apps
1. Webhooks
2. JAvaxcript
3. Mobile SDK
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€)
Pros & Cons
- Easy to use with a user-friendly interface.
- Customizable surveys that can be tailored to specific needs.
- Real-time analytics and reporting provide actionable insights.
- Integrates well with major CRM and marketing platforms.
- Provides various survey types to capture different kinds of feedback.
- The free plan is quite limited, which might necessitate an upgrade for more comprehensive features.
- Some users may find the customization options somewhat restrictive compared to other platforms.
Survicate's Support Options
Email Address
support@survicate.comDocumentation
https://help.survicate.com/Survicate's Alternatives
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