SUSAN logo

SUSAN

by ServQual
No reviews yet
Active4+ countriesCloud
Quick facts
VendorServQual
Year launchedN/A
StatusActive
LocationN/A
Countries served4+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About SUSAN

SUSAN is an AI-powered platform for cybersecurity, privacy management, and Governance, Risk, and Compliance (GRC).

SUSAN is an AI-powered cybersecurity, privacy management, and Governance, Risk, and Compliance (GRC) platform developed by ServQual. It is designed for security, GRC, privacy, and audit teams to achieve continuous assurance across global frameworks. The platform offers several modules, including AI Risk Scoring to prioritize threats, Global Compliance & Trust for mapping frameworks like ISO 27001 and GDPR, and Continuous Monitoring for audit readiness. It also features automated data discovery, a unified GRC dashboard, and third-party risk management. SUSAN aims to replace manual, fragmented processes with a structured, automated workflow for managing security and compliance. Pricing is not publicly available, and interested parties must contact ServQual for a demo or workshop. The platform is available on the AWS Marketplace.

Pros & Cons

Pros
  • Provides a unified platform for managing cybersecurity, privacy, and GRC.
  • Uses AI to score and prioritize risks, helping teams focus on critical issues.
  • Supports multiple global compliance frameworks like ISO 27001, GDPR, and NIS2.
  • Automates data discovery, evidence collection, and continuous monitoring.
  • Available for deployment through the AWS Marketplace for easier onboarding.
Cons
  • Pricing information is not publicly available and requires contacting the vendor.
  • The platform appears to be a suite of modules, which may be complex for smaller teams.
  • No native mobile applications are mentioned for on-the-go management.

Features

Key features

AI Risk Scoring

Identifies, prioritizes, and tracks cybersecurity, privacy, and compliance gaps using AI.

Global Compliance & Trust

Maps controls and evidence across multiple frameworks like ISO 27001, GDPR, and NIS2.

Continuous Monitoring & Evidence

Connects controls, evidence, SOC signals, and cloud findings for audit-ready reporting.

Automated Data Discovery & Classification

Discovers and classifies personal, sensitive, and critical data across connected sources.

Unified GRC Dashboard

Provides a centralized view of risk posture, compliance status, and remediation activities.

Third-Party Risk Management

Assesses and monitors risks associated with vendors and third-party partners.

Cloud Security Validation

Continuously validates security configurations and compliance in cloud environments.

Additional features

Unified Privacy Management

Manages privacy requirements, including data subject requests and consent.

DPDP Compliance

Assists with compliance for India's Digital Personal Data Protection (DPDP) Act.

Asset Inventory

Maintains an inventory of organizational assets to support risk management.

Framework Mapping

Aligns controls and evidence across multiple compliance obligations to reduce duplicate work.

Evidence Management

Organizes and tracks evidence for audits, ensuring it is current and complete.

Remediation Tracking

Monitors the progress of actions taken to address identified risks and compliance gaps.

Pricing

Free trial
Free version
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Countries & Languages

4
Countries served
1
Interface languages
—
Billing currencies

Available in

United StatesUnited KingdomIndiaUnited Arab Emirates

Interface languages

English

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