About Swan Retail System
A connected retail management platform for independent retailers. It integrates EPOS, stock management, ecommerce, payments, and customer loyalty programs into a single system to streamline operations for both in-store and online channels.
Swan Retail provides a comprehensive, integrated software platform for retailers, particularly those in sectors like furniture, fashion, department stores, and sports. The system unifies core retail operations, including EPOS, inventory management, ecommerce, payments, and customer loyalty, into a single ecosystem. This eliminates the need for multiple disconnected systems, providing a single source of truth for stock levels, sales data, and customer information across both physical and online stores. Key features include a user-friendly EPOS, real-time stock tracking, and seamless integration with popular ecommerce platforms. The platform also offers a branded loyalty app to foster customer retention. While the website provides extensive details on features and benefits, it does not publish pricing information, requiring potential customers to book a demo or contact sales for a quote. Support is available seven days a week via phone and a customer portal.
Pros & Cons
- Provides a fully integrated system connecting EPOS, stock, ecommerce, and loyalty.
- Offers real-time stock visibility across all sales channels, reducing the risk of overselling.
- Supports specialized retail sectors like furniture and fashion with tailored features.
- Includes a branded loyalty app to help retailers build customer retention.
- Integrates with existing tools like Sage, Klarna, and Shopify.
- Pricing is not publicly available and requires a sales inquiry or demo.
- The system's complexity may present a learning curve for new users.
- No free trial is mentioned, so evaluation requires direct engagement with the sales team.
Features
Key features
Provides a fast and intuitive point-of-sale system for handling various transaction types, designed to reduce queue times.
Offers real-time stock visibility across all stores and online channels, with alerts for low stock levels to prevent sell-outs.
Connects in-store operations with online platforms like Shopify and WooCommerce, ensuring stock levels and sales data are always in sync.
Enables retailers to launch a branded loyalty application to engage customers with points, rewards, and targeted promotions.
Consolidates data on sales, stock, and staff performance into a single reporting portal for business analysis.
Additional features
Manages payments from multiple channels, including secure links and card machines, with a single portal for reconciliation.
Allows for managing purchasing, suppliers, and warehousing from one system.
Automatically checks purchase orders against invoices and flags discrepancies.
Enables staff to take complex, made-to-order product orders directly on the shop floor.
Synchronizes prices, stock, and promotions across multiple physical store locations from a central back office.
Facilitates targeted marketing campaigns via SMS, email, or post based on customer purchase history.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Swan Retail System
A connected retail management platform for independent retailers. It integrates EPOS, stock management, ecommerce, payments, and customer loyalty programs into a single system to streamline operations for both in-store and online channels.
Swan Retail System Details
Swan Retail System's In-App Market Place
Does Swan Retail System have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
GBP
Pros & Cons
- Provides a fully integrated system connecting EPOS, stock, ecommerce, and loyalty.
- Offers real-time stock visibility across all sales channels, reducing the risk of overselling.
- Supports specialized retail sectors like furniture and fashion with tailored features.
- Includes a branded loyalty app to help retailers build customer retention.
- Integrates with existing tools like Sage, Klarna, and Shopify.
- Pricing is not publicly available and requires a sales inquiry or demo.
- The system's complexity may present a learning curve for new users.
- No free trial is mentioned, so evaluation requires direct engagement with the sales team.
Swan Retail System's Support Options
Contact
+44 (0) 23 9387 3170Documentation
https://swanretail.co.uk/support/Swan Retail System's Alternatives
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