Swash Laundry Software logo

Swash Laundry Software

by Alter TechSoft Pvt. Ltd · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorAlter TechSoft Pvt. Ltd
Year launched2019
StatusActive
LocationLevel3, Kanchan Deep, Above Harishkumar Super Shopee, Shinde Pool, NDA Road, Shivane, Pune - 411023, INDIA.
Countries servedGlobal
Languages20
Integrations3+
Free tier
Free trialYES
Contact sales

About Swash Laundry Software

Swash Laundry Software is a laundry management platform from Alter TechSoft Pvt. Ltd that provides an efficient solution for managing laundry operations. It includes features such as order tracking, invoicing, and customer management so businesses can improve operational visibility and improve customer service. The software simplifies the workflow by automating various tasks and allows for real-time updates on order statuses. Additionally, it offers reporting functionalities to analyze performance and identify trends. Key capabilities: order management customer database invoicing reporting service tracking Best for: laundry service operators that need to manage orders and customer relationships effectively.

Swash Laundry Software, developed by Alter TechSoft, is a cloud-based solution designed specifically for laundries and dry-cleaning businesses ranging from single outlets to multi-branch franchises and institutional facilities like hotels and hospitals. Its primary purpose is to streamline the entire laundry workflow—from order booking at the front desk to tagging, invoicing, rider dispatch, and delivery tracking—while keeping operations simple and efficient. The user interface is clean, intuitive, and easy to navigate, making it accessible for staff with minimal training. A notable design strength is its uncluttered POS flow, which allows quick order entry and printing of receipts or tags, complemented by built-in WhatsApp notifications for customers. Key functionalities include multi-price list management, workshop/production tracking, automated payment gateway integration, customer statements, and centralized franchise reporting for multi-store owners. It also provides dedicated mobile apps for riders and customers, enabling smooth pickup and delivery coordination. In terms of performance, Swash is lightweight, cloud-hosted (with references to AWS), and reported by users to be stable and responsive for day-to-day operations, even in active business environments.

Pros & Cons

What users like
  • +1. User-Friendly Interface: The software is intuitive and easy to navigate, making onboarding quick for new users.
  • +2. Quick Learning Curve: A new user can learn to operate the system within just a few days.
  • +3. Rider App Module: Unique functionality for managing delivery personnel, not offered by competitors.
  • +4. Affordable Subscription: Low annual subscription cost compared to other similar software.
  • +5. Simple and Efficient Operations: Streamlines laundry workflows, reducing manual errors and saving time.
What users flag
  • 1. Frequent Updates: Constant updates may require users to adjust or relearn features periodically.
  • 2. Limited Financial Reporting: Profit and loss accounts are not included in the software.
  • 3. Restricted Third-Party Integrations: Integrations beyond WhatsApp and payment gateways are limited.
  • 4. Basic Analytics: While reporting exists, advanced financial or operational analytics may be limited.
  • 5. Dependent on Internet: Cloud/SaaS deployment requires stable internet; offline usage may be restricted.

Features

Key features

1. Order Management
Allows efficient tracking and handling of laundry orders from pickup to delivery.
2. Customer Relationship Management (CRM)
Helps manage customer information, preferences, and communication for better service.
3. Barcode/Label Management
Uses barcode labels to accurately tag and track items throughout the cleaning process.
4. Mobile App
Enables access to the software’s features on mobile devices for convenience and on-the-go management.
5. Reporting/Analytics
Provides insights into sales, performance, and operations for better decision-making.

Additional features

1. Access Controls/Permissions
Restricts user access based on roles for security and control.
2. Alerts/Notifications
Sends updates or reminders about order status, payments, and schedules.
3. Credit Card Processing
Supports secure customer payments via credit card.
4. Loyalty Program
Rewards customers to encourage repeat business.
5. Multi-Store
Manages multiple laundry locations from a single platform.
6. Partial Pickup Management
Handles situations where only part of an order is ready for pickup.
7. Promotions Management
Allows creation and tracking of discounts or offers.
8. Real-Time Updates
Keeps order and status information updated instantly.
9. Scheduling
Organizes pickups, deliveries, and staff tasks efficiently.
10. Third-Party Integrations
Connects with other software or services for extended functionality.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
20
Interface languages
7
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchMandarinCantoneseJapaneseKoreanArabicRussianHindiBengaliUrduTurkishPolishVietnameseThai.

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY🇨🇳CNY

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