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Switchboard

by Switchboard · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorSwitchboard
Year launched2015
StatusActive
Location4180 Lougheed Hwy, #305, Burnaby, British Columbia V5C 6A7, CA
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Switchboard

Switchboard is a communication software from Switchboard that helps manage and simplify interactions. It provides features such as call routing, messaging, and reporting so teams can maintain effective communication. Switchboard allows users to connect across various channels, ensuring messages are delivered efficiently. With its user-friendly interface, organizations can easily adopt the platform for all communication needs. Additionally, it supports integration with existing tools for better workflow management. Key capabilities: call routing messaging reporting integrations user-friendly interface Best for: organizations that need to centralize their communication efforts.

Switchboard by Switchboard is a comprehensive fleet management software designed to streamline logistics and enhance operational efficiency for businesses in the transportation industry. Its primary purpose is to provide a centralized platform for managing fleets, monitoring vehicle activities, and ensuring compliance with industry regulations. Key features include real-time GPS tracking, geofencing capabilities, automated notifications for violations, and detailed mileage reporting in compliance with the International Fuel Tax Agreement (IFTA). The user interface of Switchboard is designed with simplicity and ease of use in mind. Users have praised its intuitive layout, which makes navigation straightforward even for those who are not tech-savvy. The dashboard is clean and well-organized, allowing users to access key functionalities with minimal effort. Unique design elements, such as customizable widgets and real-time data visualization, enhance the user experience by providing quick insights into fleet performance and driver activities. In terms of functionality, Switchboard offers a robust set of features that cater to various aspects of fleet management.

Pros & Cons

What users like
  • +1. Simple Duty Status Change: The driver can easily change their duty status using one of four buttons.
  • +2. User-Friendly: The device is intuitive and can be used by individuals with varying levels of technological proficiency.
What users flag
  • 1. Automatic On-Duty Status: The device automatically puts the driver in On Duty if they forget to tap off duty, which may be a legal requirement but can be inconvenient.
  • 2. Inaccurate Mileage: The mileage readings may not be accurate.
  • 3. Poor Customer Service: The customer service experience has been reported as unsatisfactory.
  • 4. Conflicting Location Data: The app may display the same unit in different cities simultaneously.

Features

Key features

1. Compliance Management
Ensures compliance with DOT and NSC regulations for hours-of-service.
2. Driver Analytics
Provides real-time reports on driver safety behavior, HOS violations, routing, and more.
3. Asset Tracking
Tracks the location and status of assets, including temperature-monitored trailers.
4. Weigh Station Bypass
Offers built-in weigh station bypass functionality.
5. Dashcam Integration
Integrates with dashcams for video and recording capabilities.
6. User-Friendly Interface
Designed for easy use and minimal training requirements.
7. 24/7 Support
Provides round-the-clock customer support in multiple languages.

Additional features

1. Ensures compliance with DOT and NSC regulations.
2. Provides easy-to-use technology for hours-of-service management.
3. Automates the generation of IFTA reports.
4. Tracks the location and status of assets, including temperature-monitored trailers.
5. Offers built-in weigh station bypass functionality.
6. Provides tools for managing and optimizing fleet operations.
7. Allows for scanning and sending documents electronically.
8. Integrates with dashcams for video and recording capabilities.
9. Provides real-time reports on driver safety behavior, HOS violations, routing, and more.
10. Tracks the location of vehicles and assets.
11. Sends notifications when vehicles enter or exit designated geofences.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
27
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇸🇬SGD🇭🇰HKD🇹🇭THB🇲🇾MYR🇮🇩IDR🇵🇭PHP🇰🇷KRW🇹🇷TRY🇸🇦SAR🇦🇪AED🇮🇱ILS

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