SWORD logo
0(0 reviews)
Software Status:Active

About SWORD

SWORD is a Windows software tool from Access Business Communications, Inc for managing a field service company. It includes Contact Info, Software Solutions, CablePro™, CalcTime™, and QMSCAPA™ so users can effectively oversee operations and resources. This platform supports centralized communication, task management, and reporting to improve coordination and efficiency within field service teams. With features tailored to the unique needs of the industry, SWORD aids in scheduling, tracking service calls, and managing inventory, ensuring that companies can deliver reliable service to their clients. Key capabilities: Contact Info Software Solutions CablePro™ CalcTime™ QMSCAPA™ Best for: field service companies that need to manage their operations and improve productivity.

SWORD Details

Vendor
Access Business Communications, Inc
Year Launched
Location
16835-236 Algonquin Street HUNTINGTON BEACH, CA 92649
Deployment
cloud, on premise, windows
Training Options
Countries Served
United States
Languages
English
Users
Field Service Technicians, Customer Service Representatives, Dispatchers, Operations Managers
Industries Served
Construction, Telecommunication, Automotive, Manufacturing
Tags
Field Service, Job Costing, Dispatch, Work Order, CRM, Job Shop, Manufacturing Resource Planning, Service Management.

SWORD's In-App Market Place

Does SWORD have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Maintains deep records of all customer interactions, service calls, and equipment maintenance history
  • Highly versatile for businesses across multiple sectors
  • Effective system with robust tools for Job Costing and contract management
  • Unifies CRM, Field Service, Job Costing, and light MRP functionality into one platform
  • Users often need to pay the vendor to generate custom reports.
  • It is primarily an On-premise Windows solution
  • It has no public API for custom integrations
  • The interface is not intuitive and is less modern

SWORD's Support Options

SWORD's Alternatives