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About Synchroteam

Synchroteam is a cloud-based field service management software from Synchroteam that helps manage costs, dispatching, scheduling, and reporting. It combines mobile workforce management, real-time interaction with mobile workers, and a mobile app so users can improve operational efficiency. Additionally, Synchroteam supports product tours and offers various extensions to improve functionality. With customers in 92 countries utilizing the platform in their own language, it caters to diverse needs across the globe. Key capabilities: field service scheduling mobile workforce management real-time reporting client communication customizable integrations Best for: businesses that need effective solutions for managing field operations and improving communication with their workforce.

Synchroteam Details

Vendor
Synchroteam
Year Launched
2000
Location
Synchroteam Inc 360 NW 27th Ave, Miami, Florida 33127, USA
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Small to large enterprises, particularly those with mobile workforces
Industries Served
Energy, Maintenance, Medical, Telecoms, Security, HVAC
Tags
Field Service Management, Scheduling, Dispatch, CRM, Mobile Workforce, Inventory Management, Invoicing, Time Tracking

Synchroteam's In-App Market Place

Does Synchroteam have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$)

Pros & Cons

  • Customizable work order templates to easily create and send work orders
  • Real-time scheduling and dispatching to efficiently assign jobs to technicians
  • GPS tracking to monitor technician locations and optimize routes
  • Digital forms for efficient data collection and job documentation
  • Time tracking tools to accurately record hours worked by technicians
  • Inventory management features to track and control stock levels
  • Integration capabilities with other software systems for seamless data transfer
  • Reporting and analytics tools to analyze performance and make data-driven decisions.
  • Steep learning curve for new users
  • Limited customization options for reports and forms
  • Lack of integration with other popular software applications
  • Occasional glitches or bugs that can disrupt workflow
  • Pricing can be expensive for small businesses
  • Customer support response times can be slow

Synchroteam's Support Options

Chatbot

Available

Synchroteam's Alternatives