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About SysTrack

SysTrack (Lakeside Software) is a digital employee use (DEX) and endpoint visibility platform built to help IT teams understand what’s happening across devices and applications. Lakeside positions it around end-to-end data for proactive IT, root cause analysis, and compliance, with large libraries of sensors and prebuilt scripts for common fixes (1,300 sensors and 220 scripts are claimed on the site). It’s typically used when IT needs evidence-based troubleshooting and use measurement rather than reactive ticket handling. Key capabilities: • Endpoint and use visibility (DEX/EUEM, as marketed) Root-cause analysis and proactive IT workflows Compliance and security posture insights (as marketed) Prebuilt remediation scripts (as marketed) Continuous anomaly sensing across endpoints (as marketed) Best for: IT teams improving digital employee use and reducing MTTR with endpoint intelligence.

SysTrack Details

Vendor
Lakeside Software
Year Launched
1997
Location
Boston 2 Oliver St, STE 700 Boston, MA 02109
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Japanese, Portuguese, Chinese
Users
IT Administrators, IT Managers, Help Desk Technicians, Service Desk Managers, System Administrators, Network Administrators, Desktop Support Technicians, Remote Support Technicians, IT Directors, IT Operations Managers, Chief Information Officers.
Industries Served
Financial services, Insurance, Healthcare, Manufacturing, Retail, Energy and utilities, Government
Tags
Digital Employee Experience, IT Optimization, Hardware Management, Software License Management, IT Operations, Endpoint Compliance.

SysTrack's In-App Market Place

Does SysTrack have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)

Pros & Cons

  • Comprehensive visibility into IT operations and digital experience.
  • Effective in reducing IT inefficiencies and operational costs.
  • Enhances user productivity and satisfaction through proactive management.
  • May require significant setup and customization.
  • Could be complex for smaller organizations or those with less diverse IT environments.

SysTrack's Support Options

Chatbot

Available

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