TagCare logo

TagCare

by Tagtronics · Since 1990
No reviews yet
Active1+ countriesCloud
Quick facts
VendorTagtronics
Year launched1990
StatusActive
Location5 Anchor Court, Commercial Road, Darwen, BB3 0DB, GB
Countries served1+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About TagCare

Home care software for UK domiciliary care agencies. Provides staff scheduling, a carer mobile app, electronic medication records (eMARs), care planning, invoicing, and real-time monitoring.

TagCare is a comprehensive home care management software solution from Tagtronics, specifically designed for the UK's domiciliary care sector. The platform aims to be an all-in-one system, digitizing and streamlining operations for care agencies. Core functionalities include staff scheduling and rota management, a dedicated mobile app for carers, electronic medication administration records (eMARs), and digital care planning. The system also handles financials with features for client invoicing and staff payroll. A key differentiator is its integration with NHS GP Connect, allowing for real-time access to patient records. TagCare also offers a separate app for clients' family and friends to stay informed. The pricing is a transparent, flat per-carer monthly fee, which includes unlimited training and support. The platform is cloud-based, with mobile apps for both iOS and Android devices.

Pros & Cons

Pros
  • Simple, transparent pricing at £5 per carer per month with no setup fee.
  • Integrates with NHS GP Connect for real-time access to patient records.
  • Provides a comprehensive suite of features covering scheduling, a carer mobile app, eMAR, and billing.
  • Offers a dedicated mobile app for clients' family and friends to stay informed.
Cons
  • The product is highly focused on the UK market and may not be suitable for agencies in other countries.
  • A free trial is not explicitly offered; prospective users must request a demo.

Features

Key features

Staff Scheduling

Implement client care schedules, create staff rotas, and provide staff with access to live rotas.

Carer Mobile App

A paperless platform for carers to access schedules, complete tasks, and log visit information in real-time.

eMARs Reporting

Electronic Medication Administration Records with automated, real-time reports linked directly to the NHS dm+d.

Care Planning

Convert paper-based documents like care plans and assessments into an electronic format for real-time completion and signing.

Invoicing and Payroll

Generate client invoices, care worker payroll, and mileage reports.

Real-Time Care Monitoring

A dashboard offers complete visibility of every care visit, with alerts for missed visits and GPS location data.

Family and Friends App

Keeps family members updated on their loved one's care and allows for direct communication with care teams.

Additional features

NHS GP Connect Integration

Access patient information directly from GP records in real time for improved accuracy.

Digital Document Management

Convert all care plans, assessments, and forms to a digital format, accessible from the app.

Visit Verification

Utilizes NFC, QR codes, and GPS logging to verify carer clock-in and clock-out for visits.

Incident & Concern Logging

Allows carers to complete and submit forms for incidents or concerns directly from the mobile app.

Manager Mode App

Provides managers with a snapshot of key functionality and data directly from the mobile app without logging into the main system.

Batch Visit Creation

Ability to roster all of a client's visits in a single batch operation.

Custom Charge & Pay Rates

Supports an unlimited number of different charge and pay rates, such as hourly, fixed, and bank holiday rates.

Rota Management

Create rotas over any time period and control how far in advance carers can see their schedules.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

TagCare
GBP 5/mo
per user · billed monthly

Per carer per month with no setup fee. Includes unlimited online training and support.

Source: vendor pricing page →

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United Kingdom

Interface languages

English

Billing currencies

🇬🇧GBP

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