TaggoAI logo

TaggoAI

by Taggo · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorTaggo
Year launched2017
StatusActive
LocationVietnam
Countries servedGlobal
Languages3
Integrations10+
Free tier
Free trial
Contact salesYES

About TaggoAI

TaggoAI is an AI chatbot software from Taggo that creates intelligent chatbots from the own content. It includes AI Chatbot, Knowledge AI, and Content AI so businesses can provide notable customer service. The platform supports easy integration for websites and Facebook pages without the need for coding. Additionally, it offers multi-language support and allows for feedback collection to improve the customer use. TaggoAI also includes features for product core management and AI agents to supercharge business content. Key capabilities: AI Chatbot Knowledge AI Content AI Product Core AI Agents Best for: businesses that need automated customer support and content delivery.

TaggoAI presents itself as an AI-first solution for modern customer service, aiming to empower businesses to create and deploy custom chatbots that enhance customer engagement and support. The platform offers a comprehensive suite of tools designed to streamline support processes, boost sales, and automate workflows across multiple channels. At its core, TaggoAI leverages artificial intelligence to provide automated, 24/7 customer support with personalized responses. This is achieved through its AI Agent, which can be trained on existing content to accurately and efficiently address customer queries, reducing the workload on human agents. The platform's unified inbox is a standout feature, consolidating all customer conversations from various channels, including email, chat, and social media, into a single, manageable dashboard. This centralized approach simplifies communication management and ensures that no customer interaction is overlooked. Furthermore, TaggoAI offers customizable workflows that allow businesses to automate ticket routing, escalations, and follow-ups, leading to increased efficiency and improved response times.

Pros & Cons

What users like
  • +24/7 Automated Customer Support
  • +Multi-Platform Communication Management
  • +AI-Powered Sales & Lead Generation
  • +Scalable for Businesses of Various Sizes
  • +Workflow Automation for Efficiency
What users flag
  • No Mention of API or Developer Customization
  • Possible Language Limitations
  • Unclear Extent of Data Security Measures
  • No Clear Mention of Marketplace or Third-Party Plugins

Features

Key features

1. AI Agent – Automates responses and customer interactions
2. Unified Inbox – Manages messages from multiple platforms in one dashboard
3. Workflow Automation – Automates ticket routing, escalations, and follow-ups
4. AI-Driven Sales Opportunities – Converts conversations into sales
5. Automated Lead Capture – Captures and nurtures leads with smart automation
6. Data Integration – Imports and utilizes business knowledge for AI responses
7. Multi-Channel Deployment – Supports WhatsApp, Messenger, Web, and more

Additional features

1. AI Chatbot Automation
2. Unified Inbox
3. Workflow Customization
4. Multi-Platform Integration
5. AI Copilot for Customer Support
6. Live Chat Support
7. Email Marketing
8. Sales Automation
9. Help Desk Ticketing
10. Performance Analytics
11. AI-Powered Lead Capture

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 16

Growth

USD 36

Business

USD 96

Countries & Languages

Global
Countries served
3
Interface languages
1
Billing currencies

Interface languages

EnglishJapaneseVietnamese

Billing currencies

🇺🇸USD

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