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TalkGuest

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Software Status:Active

About TalkGuest

TalkGuest is a property management software from TalkGuest - Zendesk that helps manage short-term rental businesses. It combines automated operations, revenue maximization, and guest use improvement so operators can focus on growth and satisfaction. The platform supports various tasks like booking management, communication with guests, and financial reporting, allowing businesses to operate efficiently. With features designed to simplify the rental process, TalkGuest effectively addresses the challenges faced by property managers. Key capabilities: automated messaging real-time booking updates performance analytics invoicing guest communication Best for: property managers that need to handle multiple rental listings efficiently.

TalkGuest Details

Vendor
TalkGuest
Year Launched
2016
Location
Avenida Jacques Delors, 421, Porto Salvo, Lisbon 2740-122, PT
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese.
Users
Front Desk Agents, Property Managers, Guest Services Representatives, Reservation Agents, Concierge Staff, Housekeeping Teams
Industries Served
Hospitality, Property Management, Vacation Rental.
Tags
Hospitality Property Management, Vacation Rental, Customer Service, Zendesk Integration, Guest Communication, Property Operations, Booking Management

TalkGuest's In-App Market Place

Does TalkGuest have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), MXN (MXN$), NZD (NZ$), SGD (S$)

Pros & Cons

  • It effectively kills the headache of manual data entry by automating guest info collection and legal reporting requirements.
  • The interface is clean and intuitive enough that teams can actually use it without a massive learning curve.
  • Having a free commission-free booking website included is a massive win for saving on high OTA fees.
  • The owner portal is a total transparency booster that stops owners from constantly calling you for performance updates.
  • It scales beautifully, handling everything from a couple of cozy apartments to massive portfolios of over 200 properties.
  • When the channel sync glitches, you might find yourself manually fixing data, which defeats the purpose of automation.
  • Getting a human on the phone for urgent support can be a real test of your patience.
  • Some of the most vital reporting and management tools are locked behind the more expensive business and enterprise tiers.
  • If you rely on specific niche integrations, you might find the current ecosystem a bit too closed off.
  • The mobile app experience doesn't always feel as polished or snappy as the desktop version during busy turnovers.

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