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About TeamQ

TeamQ is a collaborative project management platform from GrapeCity that helps teams coordinate tasks and manage workflows. It provides features such as task assignment, real-time status updates, and project timelines so teams can track progress effectively. TeamQ supports integration with various tools, customizable dashboards, and user-defined access levels for improved usability. Organizations can utilize TeamQ to keep team members informed and engaged throughout the project lifecycle. Key capabilities: task assignment real-time updates project timelines integration with tools customizable dashboards Best for: project managers and teams that need to manage tasks and improve collaboration.

TeamQ Details

Vendor
GrapeCity
Year Launched
Location
GrapeCity Headquarters 1 Centerpoint Drive Suite 200 Lake Oswego, OR 97035 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese.
Users
Customer Service Representatives, Team Leads, Supervisors, Managers, IT Administrators, Quality Assurance Analysts.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Service, GrapeCity, TeamQ, ticketing system, support software, customer relationship management, CRM, help desk solution, communication tool, collaboration platform

TeamQ's In-App Market Place

Does TeamQ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

4

Mini Apps

Conversation Editor: Allows users to easily create and edit conversation templates for various customer interactions.

Integration with Slack: Enables users to receive notifications and updates from TeamQ directly in their Slack workspace.

Custom Reporting: Provides advanced reporting capabilities

allowing users to analyze and track key metrics related to customer service performance.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), DKK (kr), NOK (kr), INR (₹), BRL (R$), RUB (₽), HKD (HK$), KRW (₩)

Pros & Cons

  • Provides advanced ticketing system for efficient customer support
  • Streamlines communication and collaboration among team members
  • Offers analytics and reporting functions to track performance and improve customer service
  • Integrates with other software and tools for seamless workflow
  • Customizable to fit the specific needs and processes of a business or organization
  • Limited integrations with other software or platforms
  • Steep learning curve for new users
  • Occasional bugs or glitches that require troubleshooting
  • Lack of advanced customization options for unique business needs
  • Limited customer support resources available for troubleshooting or guidance

TeamQ's Support Options

TeamQ's Alternatives