About Tech Away
Tech Away is a security software from Cosmobile that focuses on internet privacy management. It provides features such as webpage blocking, content filtering, and usage monitoring so users can protect their online activities. The software allows users to customize which sites are restricted and offers detailed reports on browser usage. Tech Away is designed to assist both individuals and organizations in safeguarding sensitive information from unintentional exposure. Key capabilities: webpage blocking content filtering usage monitoring customizable settings reporting features Best for: individuals or organizations that need to maintain a secure online environment.
Tech Away by Cosmobile offers a streamlined solution for organisations that deploy mobile technicians for service, repair and maintenance tasks. With its mobile-first design, it enables technicians to receive, review and complete jobs directly on smartphones or tablets, even in offline mode, and to submit reports with all the necessary details—including labour, travel, parts and digital client signature—quickly. The web back-office gives managers a clear view of schedules, map-based geolocation of activities, and analytics to identify trends and cost drivers. The modular pricing model and add-on modules make it suitable for teams of various sizes, while API support affords integration with enterprise systems. However, organisations with non-Italian language needs or extensive legacy system integration might face setup challenges. The cloud deployment with offline support is strong for field operations but the per-user pricing model may add up for large teams. Overall, Tech Away is a compelling choice for service organisations seeking mobile readiness and workflow automation.
Pros & Cons
- +Allows mobile technicians to capture and submit service work while offline and in the field, reducing delays
- +Centralises scheduling, tracking and reporting of field interventions in a single web-back-office interface
- +Supports full cost breakdown of labour, travel, parts and call-outs, enabling detailed margin and cost control
- +Provides digital signature capture on reports, eliminating paper forms and speeding client acceptance
- −Primary language and service focus is Italian, which may challenge non-Italian speaking organisations in setup and support
- −Mobile app requires iOS 13.4 or Android 6.0 (or later) which may exclude older devices in the field
- −Integration list is not clearly documented, so connecting to legacy ERP systems may require custom work
- −While offline mode is supported, real-time data synchronisation may depend on connectivity which could delay updates
Features
Key features
- Planning & managing technical interventions
- schedule, coordinate technician assignments and jobs
- Mobile reporting from smartphone/tablet
- submit work reports in the field with start/end times, kilometres, costs
- Offline functionality
- allows technicians to work and capture data without internet connection
- Digital signature on reports
- client can sign the intervention report immediately on mobile device
- Web back-office dashboard
- manager can view interventions, technicians, schedule, map view of tasks
Additional features
- Alerts & automatic reminders for scheduled and recurring interventions
- Equipment, spare parts and tools tracking tied to interventions
- Multi-technician and multi-day intervention support
- track collaborating techs, labour hours per day, travel cost
- Intervention cost breakdown
- labour cost, parts, call-out fees, travel expenses
- Discount and custom pricing by intervention type (e.g., under warranty, under contract)
- Data management
- clients, locations, machines, spare parts, serial numbers
- Calendar and map view of interventions
- weekly/monthly/daily, geolocation of clients
- Statistics and BI-style reports
- analyse interventions, cost, efficiency trends
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Tech Away
Tech Away is a security software from Cosmobile that focuses on internet privacy management. It provides features such as webpage blocking, content filtering, and usage monitoring so users can protect their online activities. The software allows users to customize which sites are restricted and offers detailed reports on browser usage. Tech Away is designed to assist both individuals and organizations in safeguarding sensitive information from unintentional exposure. Key capabilities: webpage blocking content filtering usage monitoring customizable settings reporting features Best for: individuals or organizations that need to maintain a secure online environment.
Tech Away Details
Tech Away's In-App Market Place
Does Tech Away have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (ch), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Try (₺), Ils (₪), Zar (R), Mxn (Mex$), Sgd (S$), Hkd (Hk$), Sek (kr), Nzd (Nz$), Thb (฿), Myr (RM), Idr (Rp), Php (₱), Krw (₩)
Pros & Cons
- Allows mobile technicians to capture and submit service work while offline and in the field, reducing delays
- Centralises scheduling, tracking and reporting of field interventions in a single web-back-office interface
- Supports full cost breakdown of labour, travel, parts and call-outs, enabling detailed margin and cost control
- Provides digital signature capture on reports, eliminating paper forms and speeding client acceptance
- Primary language and service focus is Italian, which may challenge non-Italian speaking organisations in setup and support
- Mobile app requires iOS 13.4 or Android 6.0 (or later) which may exclude older devices in the field
- Integration list is not clearly documented, so connecting to legacy ERP systems may require custom work
- While offline mode is supported, real-time data synchronisation may depend on connectivity which could delay updates
Tech Away's Support Options
Email Address
info@cosmobile.comContact
+39 051 6601019Documentation
https://docs.techaway.comCommunity Forums
https://community.techaway.comTech Away's Alternatives
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