Tecsys Omni OMS logo

Tecsys Omni OMS

by Tecsys · Since 1983
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ActiveAvailable globallyCloud
Quick facts
VendorTecsys
Year launched1983
StatusActive
Location1 Place Alexis-Nihon, Suite 800, Montreal, Quebec, H4M 2Z2, Canada.
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact salesYES

About Tecsys Omni OMS

Tecsys Omni OMS is an order management software from Tecsys that supports omnichannel retail fulfillment. It includes features such as English - Canada, Français - Canada, Elite Enterprise Overview, Distribution ERP, and Warehouse Management so organizations can effectively manage their order fulfillment processes. This cloud-native SaaS platform allows businesses to scale operations rapidly while providing customers with the return flexibility they expect without compromising order margins. Tecsys is trusted by retail leaders for its reliable capabilities, making it a reliable solution for modern retailers. Key capabilities: English Canada Français Canada Elite Enterprise Overview Distribution ERP Warehouse Management Best for: retail organizations that need efficient order fulfillment management.

OrderDynamics, by Tecsys, is a sophisticated distributed order management system that has become a key tool for retailers and third-party logistics providers seeking to optimize their omnichannel fulfillment strategies. The platform is designed to tackle the complexity of modern retail supply chains by delivering real-time inventory visibility and intelligent order routing across multiple sales channels. Its intuitive, web-based user interface makes it accessible from any device, empowering store associates to manage online orders directly from the shop floor. What stands out is its no-code approach, which allows businesses to configure rules and adapt processes using simple drop-down menus and logic-based workflows. This eliminates the dependency on IT teams and expensive consulting services, giving greater control and agility to business users. From a functionality standpoint, OrderDynamics is packed with features tailored to the demands of retail. Its distributed order management engine drives smarter order orchestration, minimizing costly split shipments while also reducing environmental impacts. Retailers gain a unified view of inventory across warehouses, distribution centers, and stores, ensuring stock is always accurate and available where it’s needed.

Pros & Cons

What users like
  • +End-to-end omnichannel retail fulfillment solution
  • +Robust distributed order management (DOM) engine for complex routing
  • +Real-time inventory visibility across multiple channels
  • +Store fulfillment module supports BOPIS and curbside pickup
  • +Flexible order editing, cancellation, and appeasement options
  • +Micro-fulfillment features with in-store pick and pack workflows
What users flag
  • Primarily tailored to large-scale retail and enterprise operations
  • No transparent pricing or subscription details publicly available
  • Limited visibility into mobile app support or offline capabilities
  • May require technical expertise for API integration and configuration

Features

Key features

Distributed Order Management (DOM)
The software's DOM engine uses advanced order orchestration to intelligently route orders, choosing the best fulfillment location to optimize efficiency and reduce costs.
Store Fulfillment
It offers a dedicated module that enables retail store associates to easily fulfill online orders, including buy online, pick up in-store (BOPIS) and curbside pickup (BOPAC).
Headless Commerce Capability
The platform provides an extensive REST API package, allowing retailers to build customized, omnichannel experiences and fast-track their time-to-market.
Returns Management
Its advanced returns module streamlines the entire return process, helping to reduce fraud, decrease processing time, and accelerate the resale of returned items.
Cloud-Native SaaS
The platform is a cloud-native SaaS solution, designed for rapid scaling during peak e-commerce periods with industry-leading reliability on the Microsoft Azure platform.
Consolidated Shipping
The system can intelligently consolidate items from multiple fulfillment locations into a single shipment to reduce shipping costs and miles, which is also a more sustainable option.

Additional features

Distributed Order Management (DOM)
Manages complex order routing processes.
Advanced Order Orchestration
Intelligently chooses the best inventory location to fulfill orders.
Real-time Inventory Visibility
Unifies inventory pools across channels for a single, real-time view of stock.
Store Fulfillment
Enables store associates to fulfill BOPIS and curbside pickup orders.
Customer Service Module
Provides the ability to create, cancel, and edit orders, and offer appeasement options.
Micro-fulfillment
Offers "store-as-warehouse" functionality for in-store pick and pack workflows.
Open APIs
Allows for integration and expansion of the e-commerce ecosystem.
Cloud-Native SaaS
A scalable platform born in the cloud for peak e-commerce usage.
Microsoft Azure Platform
Delivers industry-leading reliability.
Returns Management
Streamlines the returns process, including fraud reduction and quick reshelving.
Intelligent Order Routing
Configures business rules to optimize order fulfillment.
Reduced Out-of-Stocks
Sources inventory from multiple locations to prevent stockouts.
Configurable Routing Rules
Allows for easy adjustment of fulfillment processes.
Shipment Consolidation
Consolidates multiple items from different locations into a single shipment.
Borderless Commerce
Accommodates retailers operating in multiple countries.
Tax Calculation Engine
Ensures compliance with tax regulations.
Split Payment Functionality
Gives customers payment flexibility.
REST API Package
Supports a fully headless commerce architecture.
Standardized Integrations
Fast-tracks time-to-market with integrations to multiple retail systems.
Real-time Inventory Data
Provides instantaneous data transfer from all inventory locations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
17
Billing currencies

Interface languages

EnglishFrenchSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇸🇬SGD🇭🇰HKD🇨🇭CHF🇸🇪SEK🇩🇰DKK🇳🇴NOK🇷🇺RUB🇿🇦ZAR

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